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Gopalakrishnan Sethuraman

Gopalakrishnan Sethuraman

Softskill Trainer

Followers of Gopalakrishnan Sethuraman64 followers
location of Gopalakrishnan SethuramanChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Associate Team Manager - MIS & Business Intelligence at GAIN Credit

  • Education

    • Madurai Kamaraj University

      2010 - 2013
      BCA Computer Programming, Specific Applications A+

      Activities and Societies: University player in Ball badminton

  • Experience

    • ILM Bangalore

      May 2013 - Apr 2015
      Softskill Trainer

      Communicative English Trainer to school children as part of a practical English workshop.

    • E-care india pvt ltd

      Jun 2015 - Sept 2016
      Executive Accounts Receivable caller

      Perform analysis of accounts receivable data and understand the reasons for underpayment in A/R, top denial reasons, follow up with insurance and tag the appropriate codes to be used in documentation of the reasons for denials / underpayments.

    • Access Healthcare Services

      Sept 2016 - Feb 2020
      Senior Client Partner

      Identify Risks and issues in the process and coordinate with the supervisor to identify/implement required solutions. Identifying and quantifying trends for understanding, managing and improving the production and operational performance. Modernizing, eliminating and condensing the existing out-dated reports and rewrote processes

    • Teleperformance

      Feb 2020 - Dec 2021
      Lead Reporting Analyst

    • GAIN Credit

      Dec 2021 - now

      • Associate Team Manager

        Nov 2023 - now

      • Senior Supervisor - Business Intelligence

        Jan 2023 - Nov 2023

      • Supervisor - Business Intelligence

        Dec 2021 - Dec 2022

  • Licenses & Certifications