Ishika Pramanik

Experience

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  EBIXCASH World Money

  Dec 2019 - Dec 2020

  Executive cashier
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  Radisson Hotel Group

  Dec 2020 - Jun 2021

  On Job Training

  Front Office

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  Trident Hotels

  Oct 2021 - Sept 2022

  Front Office Associate

  Be fully conversant with all hotel facilities and services.To process check-in and check-out according to the hotel policies and procedures.To complete the guest’s registration form and ensure all details are accurately captured.Courteously and promptly handle all reservations enquiries on phone, emails, etc.Act on flags and special requests.Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day.Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices.Prepare all records connected with pre-registration for VIP, extended stays and repeat guests.Answer queries on house facilities and places of tourist interest.Assure accountability for cash float issued.Maintain confidentiality with regard to guest's personal information.Provide assistance to guests on all matters relating to their stay.Act on any complaint received. Show less

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  The Indian Hotels Company Limited (IHCL)

  Sept 2022 - Dec 2022

  Front Office Executive

  Front Office Executive at Taj Palace New Delhi

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  IndiGo (InterGlobe Aviation Ltd)

  May 2023 - now

  Cabin Attendant