
Arzu Mustafayev

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About me
HR Manager at Hyatt Regency Baku
Education

Azerbaijan State University of Languages
2003 - 2007Bachelor's degree Teaching English as a Second or Foreign Language/ESL Language InstructorActivities and Societies: HR operation, People management,
Experience

Hyatt Regency Baku
Aug 2009 - now• Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.• Manage the hotel's associate welfare programmes, ensuring that the benefits supplied are relevant and competitive in the local market place.• Support the hotel’s focus on service excellence by recruiting people with the competencies and profile to provide exceptional service to the hotel’s external customers (guests).• Assist in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.• Ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.• Analyze trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.• Counsel associates in career prospects, personal issues, job related issues, grievance, discipline, etc.• Partner with the leadership team to understand and execute the hotel's Human Resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.• Support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan.• Ensure a strong professional relationship with all levels of associates within the hotel, taking an active interest in their welfare, safety and development.• Plan and implement effective training programmes for associates in coordination with the Training specialist and Departmental Trainers. Show less * Training new employees to meet organizational needs* Assisting with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.* Supervising staff work hours to ensure compliance with labor laws* Assisting in Managing Legal and Compliance Practices* Establishing performance standards for employees and evaluating their performance against these standards* Managing employee leave requests and absences * Reviewing employee performance evaluations and identifying training needs or disciplinary actions as necessary* Auditing departmental records such as employee attendance and performance appraisals to ensure compliance with company policies* Overseeing employee disciplinary meetings, terminations, and investigations.* Processing payroll and helping department heads and managers monitor and review timesheets.* Managing daily Human Resources operation to include, but not limited to, interviewing, and hiring, employment and recruiting, training and development, wage/benefit compensation, team member and labor relations, contract compliance, disciplinary procedures, workers compensation, safety, statutory compliance, recognition and reward and performance evaluations* Ensure the effective implementation of company-wide Human Resources policies, procedures and practices in accordance with the company objectives. Show less - Collaborate with the senior management team in promoting the mission, vision, values, and cultural standards to drive growth and development on an individual, team and company-wide level.- To assist the efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.- Oversight of the HR Department (HR day-to-day activities like Recruiting, Payroll, Benefits, Maintenance, Office Administration).- Co-lead recruitment, assignment, reassignment and separation.- Conduct interviews for line associates and carry out recruitment in compliance with the established process and standards.- Carry out implementation of HR strategies, process and procedures within company- Supervise maintenance of the personnel records in the office, including entries into HR module of PeopleSoft, as well as of the attendance, overtime and leave records. Provide support, guidance and training to the staff performing personnel administration related functions.- To assist in the preparation and update the Human Resources Departmental Operations Manual.- To assist in making sure that government-stipulated associate legislation is strictly followed and implemented.- To support the hotel’s focus on service excellence by recruiting people with the competencies and profile to provide exceptional service to the hotel’s external customers (guests).- To help to maintain efficient staffing levels and payroll systems, helping to maximise productivity and minimise unnecessary payroll costs. Show less
Human Resources Manager
Jan 2024 - nowPersonnel Manager
Jul 2022 - Jan 2024Assistant Manager - HR
Nov 2014 - Jul 2022Personnel Officer
Apr 2012 - Oct 2014HR Administrative Assistant
Jan 2012 - Mar 2012HR Secretary
Aug 2009 - Dec 2011
Licenses & Certifications

Thriving in the HR Executive Role
HRCI LearningMar 2024
Human Resources: Managing Employee Problems
LinkedIn LearningJul 2021
Difficult Interactions
Harvard ManageMentorMar 2019- View certificate

The Six Biases of Decision-Making
LinkedInSept 2020 - View certificate

Unconscious Bias
LinkedInNov 2023 - View certificate

Recruiting Foundations
LinkedInFeb 2020 - View certificate

Human Resources Foundations
LinkedInJul 2019 - View certificate

Communication within Teams (2017)
LinkedInJun 2021 - View certificate

Making Quick Decisions
LinkedInNov 2020 - View certificate

Solving Business Problems
LinkedInAug 2020 - View certificate

Training with Stories
LinkedInMar 2020 
Human Resources: Leadership and Strategic Impact
LinkedInJul 2021- View certificate

Employee Experience
LinkedInJul 2019 - View certificate

Human Resources: Managing Employee Problems
LinkedInNov 2019 
Strategic Human Resources
LinkedInApr 2021- View certificate

Administrative Human Resources
LinkedInFeb 2020 
Global Membership
SHRM
Building Professional Relationships
LinkedInDec 2023
Business Etiquette (Full Course)
BizLibraryNov 2023- View certificate

Persuading Others
LinkedInNov 2023 
Human Resources: Compensation and Benefits
LinkedInJan 2021- View certificate

Decision-Making Strategies
LinkedInOct 2020 - View certificate

Critical Thinking
LinkedInJul 2020 - View certificate

Inclusive and Professional Conversations on LinkedIn: Tips for Success
LinkedInNov 2023 - View certificate

Organizational Culture
LinkedInJul 2020 
Effective Hiring and Interviewing
ECornellJan 2020
Languages
- enEnglish
- ruRussian
- tuTurkish
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