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Chandula Premanath

855 followers

Colombo, Western Province, Sri Lanka

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Timeline
About me
Manager (Technical Complaint Resolution)- Dialog Axiata PLC | AEng(ECSL) | B.Sc Eng
Education
- Faculty of Engineering, University of Ruhuna
  2016 - 2020
  Electrical and information engineering
Experience
- Dialog Axiata PLC
  May 2020 - May 2023
  - Specialist - Customer Resolution Center
    Apr 2021 - May 2023
  - Engineer - Customer resolution center
    May 2020 - May 2021
- Dialog Business Services (Pvt) Ltd
  May 2023 - now
  - Manager - Technical Complaint Resolution
    Feb 2025 - now
  - Lead Engineer | Assistant Manager
    Dec 2023 - Feb 2025
  - Specialist - Customer Resolution Center
    May 2023 - Jan 2024
Licenses & Certifications
- AI MASTERCLASS: FROM ADOPTION TO EXECUTION
  SLASSCOM Academy
  Aug 2025
  View certificate
- Certified Customer Experience Performance Leader
  COPC Inc.
  Jan 2022
- CCNA
  Cisco
  Feb 2021
  View certificate

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