Shubhi Garg

Shubhi Garg

Industrial Trainee

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location of Shubhi GargIndia

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  • Timeline

  • Skills

    Account Management
    Client Relations
    Customer Escalation Management
    Customer Relationship Management (CRM)
    Customer Retention
    Customer Satisfaction
    De-escalation
    Hospitality
    Key Account Management
    Marketing
    Marketing Strategy
    Negotiation
    Positioning (Marketing)
    Project Management
    Sales
    Strategic Thinking
    Team Management
    Zoho
  • About me

    Building strategic B2B partnerships to drive mutual growth, expand market reach, and achieve sustainable success @ WedMeGood Previously, as CXM at Even Healthcare, a leading digital health platform, I managed and supported multiple accounts of healthcare providers and patients, ensuring their satisfaction and retention. I collaborated with cross-functional teams to deliver tailored solutions, resolve issues, and provide feedback, resulting in increased customer loyalty and referrals. I have a bachelor's degree in Hotel Administration and Management from the Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai, where I learned the fundamentals of hospitality, marketing, and business operations. I also have a certification in Introduction to Marketing from Coursera, which enhanced my skills in market research, segmentation, and positioning. I am curious and eager to learn, and I hope to be an asset to the firm I am with, professionally and as an individual.

  • Education

    • City Montessori School

      -
      ICSE Science 89%
    • Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai

      2017 - 2020
      Bachelor's degree Hotel/Motel Administration/Management
    • City Montessori School

      -
      ISC PCM 76%
  • Experience

    • St. Regis Hotels & Resorts

      Nov 2018 - Mar 2019
      Industrial Trainee
    • The Weaver

      Dec 2020 - Apr 2022
      • Business Development Executive

        Jan 2022 - Apr 2022
      • Sales Associate

        Dec 2020 - Jan 2022
    • Even

      Oct 2022 - Jul 2023
      Customer Success Manager
    • WedMeGood: India's Favourite Wedding Planning Platform

      Mar 2024 - now
      Assistant Manager

      Building strategic B2B partnerships to drive mutual growth, expand market reach, and achieve sustainable success.

  • Licenses & Certifications