
Shubhi Garg
Industrial Trainee

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Connect with Shubhi Garg to Send Message
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Skills
Account ManagementClient RelationsCustomer Escalation ManagementCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionDe-escalationHospitalityKey Account ManagementMarketingMarketing StrategyNegotiationPositioning (Marketing)Project ManagementSalesStrategic ThinkingTeam ManagementZohoAbout me
Building strategic B2B partnerships to drive mutual growth, expand market reach, and achieve sustainable success @ WedMeGood Previously, as CXM at Even Healthcare, a leading digital health platform, I managed and supported multiple accounts of healthcare providers and patients, ensuring their satisfaction and retention. I collaborated with cross-functional teams to deliver tailored solutions, resolve issues, and provide feedback, resulting in increased customer loyalty and referrals. I have a bachelor's degree in Hotel Administration and Management from the Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai, where I learned the fundamentals of hospitality, marketing, and business operations. I also have a certification in Introduction to Marketing from Coursera, which enhanced my skills in market research, segmentation, and positioning. I am curious and eager to learn, and I hope to be an asset to the firm I am with, professionally and as an individual.
Education

City Montessori School
-ICSE Science 89%
Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai
2017 - 2020Bachelor's degree Hotel/Motel Administration/Management
City Montessori School
-ISC PCM 76%
Experience

St. Regis Hotels & Resorts
Nov 2018 - Mar 2019Industrial Trainee
The Weaver
Dec 2020 - Apr 2022Business Development Executive
Jan 2022 - Apr 2022Sales Associate
Dec 2020 - Jan 2022

Even
Oct 2022 - Jul 2023Customer Success Manager
WedMeGood: India's Favourite Wedding Planning Platform
Mar 2024 - nowAssistant ManagerBuilding strategic B2B partnerships to drive mutual growth, expand market reach, and achieve sustainable success.
Licenses & Certifications
- View certificate

Introduction to Marketing
CourseraAug 2020
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