Jacky Diehl

Experience

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  Uniklinik Köln

  Jan 2015 - Jan 2016

  Corporate Communications and Content Management

  I supported the web team of the Uniklink Köln during my studies.I worked with several different CMS (Content Management Systems), gained experience in external and internal communication, and fixed HTML and CSS codes.

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  Cafés in New Zealand

  Mar 2017 - Feb 2018

  Head Barista & Purchasing Manager

  I learned to make exceptional coffees, improved my customer service skills, and learned to be resilient under high pressure.

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  Bier-Deluxe

  Apr 2017 - Nov 2017

  Assistant Marketing Manager

  I worked closely with the Marketing Manager and the sales team. From copy writing the newsletter, to managing and leading marketing projects –– I learned everything about the international craft beer scene, retail marketing, e-commerce marketing, and nurturing customer relationships. All while living in the coolest hub of Germany: Berlin.

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  Write Limited

  Feb 2018 - Oct 2019

  As Sales and Marketing Coordinator at Write Limited, I manage our open workshops and coaching in all of New Zealand –– from Auckland to Christchurch. I run our social media channels, create marketing campaigns, copywrite our newsletter, and look after our clients. From finding the most suitable solution for our clients, to ensuring great customer experience during our workshops –– I go the extra mile. I believe that nurturing relationships stands at the heart of a successful business.My role requires organisational talent, creative marketing thinking, strategic planning, and being an efficiency-ninja. My favourite part: I got to live my passion for communication, coffee, and content –– in the Coolest Little Capital of the world. Show less

  • Sales and Marketing Account Manager

    Jun 2019 - Oct 2019

  • Sales and Marketing Coordinator

    Feb 2018 - Jun 2019
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  Mindshape GmbH

  Dec 2019 - Jan 2023

  Inbound Sales Managerin

  During my time at mindshape I’ve honed in on my digital marketing & web development skills and learned from some of best people in their field. From content marketing strategies, to PPC campaigns and Website Relaunches. I‘ve lead teams for sales projects such as tenders and pitches. I‘ve helped establish a sales process, briefing tools for consultants & coached teams in the trusted advisor principle to equip consultants with sales skills.My position was a direct report to the CEO. Show less

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  Hyatt Regency

  Jan 2023 - Aug 2024

  Senior Conference and Event Sales Managerin

  As head of the event sales team, I get to plan high-class events with and for my clients and help my team develop and grow as salespeople and event planning managers.

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  Bürgenstock Resort Lake Lucerne

  Aug 2024 - now

  Assistant Director of Convention Sales

  With a strong focus on leadership, I help my team optimize every step of the event planning process, ensuring they have the resources, support, and inspiration to exceed expectations while driving revenue to meet our targets. My role involves fostering a culture of collaboration, innovation, and excellence, all while upholding the highest luxury standards and working closely with all departments of the resort. By empowering my team, I ensure that every event is seamlessly executed, strengthening our reputation as a leader in the industry. Show less