Armelle Bettinelli

Experience

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  Hommes et Communication

  Mar 1993 - Jun 2000

  Organizing the department and improvement of results• Administrative organization: Implementation of administrative procedures: inscription, financial, and billing.• Implementation of the Selection Procedures: Creation of a competence evaluation test and scripting of a motivational interview, adapted to each job level.• Implementation of a complete process of course production• Supporting a team of 8 individuals encompassing administrative, sales, and training.Monitoring of the Labor market• Study of the job offers relating to public finance integrating pedagogical enginery and the analysis of opportunities• Design of « Job Curriculum » incorporating the labor market and the know-how of « Hommes et Communication ». Show less

  • Re skill” department Manager : Management and complete reorganization of the department

    Jun 1997 - Jun 2000

  • Department Head "Internet et GroupWare"

    Feb 1995 - Jun 1997

  • Technical Trainer

    Mar 1993 - Feb 1995
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  AVOLYS

  Jun 2000 - Jun 2002

  Manager of Research & Development:

  Promotion of Avolys’ product range to its clients• Supervision & development of the training catalogue• Upgrading & innovating the development of the Web-site• Animation of the client presentation inclusive demonstration of the offer e-Learning• Pre-sales, adaptation of product to client’s needs, & editing the training program as required.Integration of new training technologies in existing product line so as to create a better response to the client’s needs• Market study on e-Learning & realization of a partnership choice• Detailed study of the needs and dissatisfaction of the consumer• Design and implementation of a « Blended » offer, combining ILT training with technology-based learning resources.• Training of the Sales force on new product development• Implementation of following procedures via reporting mechanisms in order to maximize customer satisfaction and minimize percentages of abandonment for distance learner.Management of SmartForce Distributor Contract• Working relationship with the French team• Integration of courses and technologies SmartForce into the Avolys product line• Supervision of the evolution of the SmartForce product Deployment of the e-Learning infrastructure towards the 19 Avolys agencies• Exploitation and administration of the server Campus• Piloting and deployment of MySmartForce, replacing Campus amongst the Avolys agencies. Training of the administrators, the mentors, and the sales force.• Training of the Avolys teams on the challenges of e-learning, the company’s product line, and the constraints of implementation.• Organization and implementation of the “Resources Centers” at the Avolys agencies.• Training and support of the Pedagogical Mentor team charged with follow-up of the learners. Show less

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  AVOLYS Paris

  Jun 2002 - Feb 2007

  Project manager - Responsible for training center

  Technical direction and production management• Management of training schedule• Nurturing of internal and external trainers team• Quality managementPresales and offer management• Training catalog setup• Setup and implementation of e-learning• Technical and educational proposal• Presales• Training Project management • Development of educational toolsExpert consultant in training engineering• Support for implementation of specific training plans: content development courses, writing course materials and specific teaching tools• Implementation of training program on the basis of multimodal solutions: combining interactive training solutions and instructor led training• Implementation of tools to optimize the training plans (group building, mapping skills,…)• Development of tools for skill validation and ROI calculation Show less

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  ARBalète

  Mar 2007 - Feb 2016

  Consultant

  Assistance in project management as part of the rebuild of and deployment of an ERP (Microsoft Dynamics Nav5) for a MBS partner (1000 persons) • Audit of existing system and data flow, design and implementation of new flows, writing internal procedures• Elaboration of information system target and setup of IT team organizations• Support and deployment of application packages (Coordination between business and developer’s team, testing, validation of user expectations, training plan, documentation)• Steering lot of implementation of project management tool (Study of requirements, test development and validation, migration map of data, assistance teams in the deployment)• Project director assistance (Monitoring schedules, preparation and Leading meetings)Design and training ITIL classes : Foundation V2 and V3 for AvolysAudit of internal training service for French « Ministère de l’éducation Nationale » Show less

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  Calliope Business Solutions

  Mar 2016 - now

  360° monitoring of partners ChanelSkills Management of the production teams in connections with the Calliope offer Management of the production team (100 people) - Organization of production - Skills managementProject Bureau: monitoring of all ongoing projectsOrganization of support and installed base Project ManagementCreation and evolution of Calliope offer with sales teams

  • Alliance Manager

    Jan 2021 - now

  • Business Operation manager

    Mar 2016 - Jan 2022