Deep Enrich
Ian Irving-Smith
Technical Support Analyst
79 followers
St Ives, England, United Kingdom
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About me
Technical Support Specialist at ECi Software Solutions
Education
Witchford Village College
1982 - 1986
Experience
ECi Software Solutions
Sept 1997 - nowTechnical Support Analyst
Licenses & Certifications
- View certificate
Staying Positive in the Face of Negativity
LinkedInOct 2021
- View certificate
Managing Your Emotions at Work
LinkedInNov 2021 - View certificate
De-Escalating Conversations for Customer Service
LinkedInNov 2021 - View certificate
Time Management: Working from Home
LinkedInOct 2021 - View certificate
Working with Upset Customers
LinkedInOct 2021 - View certificate
Mel Robbins on Confidence
LinkedInNov 2021 - View certificate
Managing Anxiety in the Workplace
LinkedInNov 2021 - View certificate
Becoming Indistractable
LinkedInNov 2021 - View certificate
Customer Service: Managing Customer Expectations
LinkedInMay 2021 - View certificate
Confronting Bias: Thriving Across Our Differences
LinkedInJun 2021 - View certificate
Customer Service: Call Control Strategies
LinkedInAug 2021 - View certificate
Managing Stress
LinkedInOct 2021 - View certificate
How to Be an Adaptable Employee during Change and Uncertainty
LinkedInMay 2021
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