Michelle Stultz

Experience

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  Workplace Safety and Insurance Board (WSIB)

  Jan 1999 - Jan 2003

  Claims Registration Clerk

  • Supported 10 adjudicators through allocation of claims• Resolved customers’ challenges by verifying information and determining claim status• Processed incoming documents by entering various identifiers into CSR• Registered new hardcopy or electronic data interchange claims• Contacted employers, doctors and workers i.e. incomplete claim forms• Return documents by creating form letters or inter-office to sender• Responsible for charging, adding and allocating claim files on the system• Maintained paper claims by straight-checking for misplacement or damage• Effectively met area standards daily through claim distribution• Coordinated the daily distribution of documents to be filed and/or returned to appropriate area• Supervised 10 members of staff in the removal of inactive and misplaced claim files Show less

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  Canadian Card Systems Inc.

  Jan 2004 - Jan 2006

  Administrative Assistant / Receptionist

  • Wrote and proofread correspondence, forms and other documents• Processed and forwarded telephone or electronic enquiries• Maintained and prepared reports from manual or electronic records• Conducted monthly invoicing for 100 clients and suppliers• Sent and received messages, updated mailing lists and databases• Provided general information to clients and the public• Ordered supplies and maintained inventory on a monthly basis• Completed distribution of mail and paper filing daily Show less

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  Heenan Blaikie LLP

  Jul 2008 - Jun 2013

  Events Coordinator

  Negotiated venue contracts and managed logistics’ coordinating with the director to meet the quality expectations of the clientConducted research on each project to achieve quality event productionsCoordinated appointments and site visits to see venue for internal and external events and served as liaison with vendors on event-related mattersScheduled event details on various databases i.e. Share PointProposed to use of a single catering supplier for 50% of our events providing the firm with a savings, improving the event planning and implementation processAssisted with managing on-site production and distributed nametags, materials, notebooks, packages, gift bags, registration lists, seating cards for events as necessary Maintained event budgets in a range of 10k – 100k yearlyAssisted with the budget preparation and provided monthly periodic progress reports to directors for 20 event projects Show less

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  Ontario Professional Planners Institute

  Nov 2013 - May 2014

  Administrative Clerk

  Conduct the electronic membership renewal process of 4000 member records in accordance to administrative and financial standards and procedures. Record keeping using robust database.

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  Zeidler Partnership Architects

  Nov 2014 - May 2016

  Administrative Assistant/Receptionist

  Greeting clientsPlacing orders for office supplies, catering and managing client meetingsEditing documentsCourier packages and processingConsolidating senior partners expense statements monthly for accountCoordinating individual and team travel arrangementsAssisting with proposals for business developmentModifying complex to moderate excel sheetsAssisting Human Resources in report preparation by identifying discrepancies in time records for staff

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  Electromate

  Apr 2017 - now

  • Customer Service Representative

    Oct 2018 - now

  • Sales Support Administrator

    Apr 2017 - now