Hector Enriquez

Experience

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  Colon y Recto S.A Clinic

  Jun 2022 - Sept 2023

  Information Technology Help Desk

  ● Collaborated with a team to create the Colon y Recto S.A. website using HTML and CSS in both Spanish and English, providing patients with a bilingual platform for scheduling appointments and accessing clinic information.● Supplied technical support to staff and patients, troubleshooting issues related to the website, and clinic software systems, and basic IT support in English and Spanish.● Achieved a 72.1% increase in overall PC performance in all 10 clinic computers by providing hardware maintenance services, including diagnosing, resolving malfunctions, routine cleaning, and addressing hardware limitations. ● Recorded and analyzed computational issues, leading to the creation of monthly reports that documented and identified recurring problems and error trends. Show less

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  New York Institute of Technology

  Jun 2022 - Jan 2024

  Graduate Assistant & Student Ambassador

  • Provided administrative support to department heads while effectively managing schedules, coordinating meetings and overseeing correspondence. • Utilized Salesforce to efficiently organize, manage, update, and clean student files. • Collaborated with academic departments and student ambassador teams to provide exceptional customer service to prospective families during information sessions, campus tours, and recruitment events both on and off campus

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  Mobalytics

  Apr 2024 - May 2024

  Research and Data Analyst Extern

  ● Chosen as one of three presenters from 300 externs to deliver a tailored data-driven presentation with actionable recommendations to corporate executives, supporting business objectives and market growth strategies.● Conducted comprehensive market analysis of existing gaming genres, and performed analysis on two selected games to understand player psychology and identify emerging market trends and consumer preferences.● Utilized tools such as Excel, Tableau, and SQL to collect, organize, and analyze large datasets, transforming raw data into market trend dashboards and visualizations to uncover key insights. Show less