Widiareta Safitri

Experience

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  Skilvul

  Aug 2021 - Dec 2021

  UI/UX Designer Intern at Skilvul x Kampus Merdeka

  - Collaborate and discussed with team members for end-to-end design thinking process fromempathize to test.- Conduct user experience (UX) research and usability testing with targeted user groups to optimizekey business processes and improve the customer satisfaction.- Led the redesign of the loan request and farmer capital services website at CROWDE Company,improving user experience and functionality

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  PT. Onmaca Cerdas Bangsa

  May 2022 - Sept 2022

  UI/UX Designer Intern

  - Redesign the Interactive Mathematics website, Talent Interest Test, and Landing Page for PT. Onmaca Smart Nation, incorporating modern design elements and ensuring user-friendly navigation.- Facilitate discussions with programmers and illustrators to revamp the application interface, emphasizing improved functionality, aesthetics, and overall user experience.

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  Opero Hotel Southkey

  Oct 2022 - Feb 2023

  - Actively communicate with local and international guests from outside Malaysia, such as Japan, Singapore, Korea, France, and others.- Manage hotel payment administration from guests and daily transaction summaries performed by guests.Execute check-in and check-out procedures, as well as explaining the payment mechanisms to guests.- Address inquiries and complaints, resolving guest issues politely and in accordance with hotel procedures.- Provide information regarding hotel facilities, rates, and room availability. Show less

  • IT Support Intern

    Jan 2023 - Feb 2023

  • Front Desk Agent

    Oct 2022 - Dec 2022
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  IYKRA

  Jul 2023 - Aug 2023

  Data Engineering - Data Fellowship Program

  - Design an architecture pipeline (batch processing) to integrate data into a data warehouse usingApache Airflow, Apache Spark, and Apache Kafka.- Perform the ETL (Extract, Transform, Load) process for data processing and loading stages.- Develop a dashboard visualization specifically for Fault Detection in Online Transactions usingLooker Studio and BigQuery.

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  Superprof

  Oct 2023 - Nov 2023

  Freelance Pyhton Tutor

  - Teaching more than 3 students in a remote setting, providing comprehensive instruction on basic web development, Python programming, and introductory machine learning concepts- Assisting students in understanding complex coding principles and troubleshooting programming challenge- Achieving positive 5/5 reviews on Superprof.com as a testament to the quality of education and teaching experience I offer

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  PCS Payment

  Nov 2023 - now

  IT Data and Business Intelligence

  1. Collaborated with stakeholders across IT, Sales, and Operations to gather and define data requirements, ensuring alignment with business needs2. Develop and maintain over 20 operational dashboards to provide critical insights into key performance indicators (KPIs), transaction performance, trend identification, and real-time issue monitoring.3. Executed complex data transformations, including aggregation and cleansing, to create comprehensive datasets for advanced analytical projects.4. Developed Python scripts for Elasticsearch monitoring, automating anomaly detection and Google Chat alerts for critical issues like timeouts and index health.5. Established a reliable ELT system to transfer transactional and profile data from MongoDB and MySQL into Elasticsearch, providing operation teams with up-to-date data Show less