Charlotte C. Payne

Experience

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  Motorola Solutions

  Dec 1993 - Mar 2011

  Defined scope of work for software components of new product development, tracked progress, removed barriers, supported KEMA Audit activities, mitigated risks, led weekly engineering meetings and presented status to management for WMX 5 programs with budget of $33M.• Managed Core team from Program Lock-down thru Program Baseline. Achieved milestones while product was experiencing 120% feature churn and implementing Virtual Zero goals.• Developed streamlined “Express Bus” feature planning process, taking critical features introduced post-baseline thru front-end planning and approval into release. Show less Established Inter-Operability Testing Structure (IOT) crucial for development, deployment, and WiMAX Forum 802.16e certification for 5 System Releases. Coordinated feature and scheduling commitment, NDA compliance, resource allocation, comprehensive IOT and Vendor level schedules, 3rd Party Supplier and WiMAX Certification.• Facilitated cross-functional team communication and alignment between Senior Management, Business and Product OPs, Engineering, Supply Chain, and 3rd Party Vendors, delivering cohesive business solutions.• Institutionalized processes for Development and 3rd Party IOT programs including RASCI of intergroup-company dependencies, optimizing selection and management of preferred 3rd party suppliers and partners.• Received Management Recognition Award 2008 for developing Customer Trial Network Configuration Management tool utilized by development, deployment, and support teams to expedite troubleshooting, problem identification and problem resolution. Show less

  • eNodeB SW Engineering Project Manager, LTE TDD Technology

    Aug 2010 - Mar 2011

  • Senior System Program Manager, WiMAX Technology

    Aug 2008 - Aug 2010

  • IOT Program Manager, WiMAX Technology

    Jan 2007 - Aug 2008

  • System Program Manager, WiMAX Technology

    Aug 2006 - Mar 2007

  • Pre-Commercial Trial Program Manager, WiMAX Technology

    Jan 2006 - Jul 2006

  • System Program Manager, WLAN Technology

    Aug 2005 - Jan 2006

  • Deployment Project Manager, WLAN Technology

    Nov 2003 - Jul 2005

  • Test Release Manager, WLAN Technology

    Feb 2002 - Nov 2003

  • Project Manager

    Jul 1998 - Feb 2002

  • Software Engineer

    Dec 1993 - Jul 1998
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  Nokia Siemens Networks

  Apr 2011 - Jan 2012

  ENodeB SW Engineering Project Manager, LTE FDD Technology

  Led 10 functional area teams focused on improving estimation tolerance levels through effort and cost estimation for release planning, lock-down and baseline phases of programs. • Managed cross functional process improvement team for estimation accuracy, quality and timeliness from previous releases, resulting in 2.5x to 3x improvement.• Served as liaison between Product Management, Operations, and Engineering teams at System Level Change Control Boards, ensuring changes were necessary and delivered on time with high quality.• Conducted Escaped Defect Analysis (EDA) and reduced the number of errors by 10% in subsequent releases thru continuous process improvements driven by EDA findings. Show less

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  Redbox Instant by Verizon

  Jul 2013 - Mar 2014

  Senior Project Manager

  Directed development efforts for $37M RBi Video Streaming Application across 25+ devices with global staff of 250 Product and Technology professionals. Managed 18+ teams including Product Management, Architecture, Development, QA, Operations, Marketing, Security, Customer Service, Vendors and Certification institutions.• Utilized Agile methodology with sprint planning, daily standups, sprint review and retrospective, behavior and test-driven development, delivering platform software and client applications for 14 devices. • Institutionalized organizational process revisions resulting in repeatable, sustainable procedures. Revisions included legal compliance, security Export Control regulations, Closed Captioning, and Privacy Policies. • Navigated complexity of merging 2 cultures into 1 effective joint venture team through development prioritization, best practices, and alignment of stakeholder expectations. Show less

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  CDK Global

  May 2014 - Mar 2017

  Program Manager

  Generated revenue developing 14 product and service offerings ranging from multimillion-dollar programs to multiple smaller projects for 5 automotive manufacturers. Managed all project phases starting with initial concept, term sheets, and contracts, continuing through Development, Pilot, Certification and General Release using Agile methodology. • Delivered Mercedes-Benz USA Stock Inventory Management and Replenishment System, largest infrastructure system change in 10 years, to 250 dealers. Commended by MBUSA for expedited deployment.• Guided BMW Migration to STAR industry standards project and reduced BMW Verizon connectivity costs 75% by eliminating 350+ direct dealer connections.• Supervised creation of Ferrari DMS integration suite worth $500K revenue plus $350K incremental revenue. Show less

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  RR Donnelley

  Feb 2018 - Apr 2020

  Senior Project Manager
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  National Center for Supercomputing Applications

  Apr 2020 - now

  Manage major projects within the Administration & Operations Unit leading unit teams (MarCom, Business Office, HR, Facilities) through process creation, definition, and improvement. Collaborate with a cross functional team to provide program-level operational support to the NSF funded Delta and DeltaAI projects. Guide and assist in the professional development of NCSA Associate Project Managers and Project Managers. Manage project planning, implementation, communication and support activities for industry partners with solutions from the world's largest academic industrial high-performance computing (HPC) program in the National Center for Supercomputing Applications (NCSA) at the University of Illinois at Urbana-Champaign.

  • Senior Project Manager

    Sept 2022 - now

  • Project Manager

    Apr 2020 - Aug 2022