David Le

Experience

• 

  Lix Detergent Joint Stock Company

  Apr 2004 - Apr 2005

  Electrical Technician

  · Do technical support, troubleshoot, maintenance, installation machines/equipment at factory· Do routine safety checking, daily, weekly report.

• 

  SK Telecom

  Sept 2005 - Dec 2007

  Customer Service Officer | HCMC | www.sk-telecom.com

  · Consult to customers about VAT services and company products.· Responsible for call charge collection & bad debt.· Support sales and marketing team to develop market.

• 

  SolarBK

  Apr 2009 - Mar 2010

  M&E Engineer | HCMC | www.bk-idse.com

  • Design the solar – wind turbine system for Truong Sa sprately.• Manage team to install the renewable system at Truong Sa.• Responsible for R&D company’s products.

• 

  Mettler-Toledo International, Inc

  Apr 2010 - May 2013

  Customer Service Engineer (Industry Divison) | Vietnam | www.mt.com

  · Do technical support & troubleshooting to industrial weighing/scales system/devices and ex-products as tank, hopper, floor and truck scale…etc.· Manage CS operation (industrial division) in south Vietnam.· Manage service sales & develop business (industrial division).· Mange & update service activities on system. · Work with Asia team & Europe to develop and launch new products or training. · Maintain good relationship with customers.

• 

  Orbotech

  Jul 2013 - Feb 2015

  Customer Support Engineer | South East Asia | www.orbotech.com

  · Manage CS operation in south Vietnam.· Provide technical support as installation, troubleshoot, maintenance, training…as Laser Direct Imaging-LDI (Paragon Series), Inkjet Printer (Sprint 100, Sprint 100IS, Sprint 120), AOI (Discovery) & Photo Plotter (LP7008).· Do installation, optimization, adjustment Coherent Laser system (8W,16W @355nm) and perform optic align.· Travel to support customers in Thailand & Vietnam.· Work with R&D team in Europe to develop or enhance machine/devices.· Maintain good relationship with key customers.· Manage spare part stock & parts consumption.· Do weekly, monthly report on company system.· Do monthly MTTR, MTBF and schedule meeting with customers. Show less

• 

  Artnet Protech Pacific Limited (CHINA & HONGKONG OFFICE)

  Mar 2015 - Mar 2024

  · Manage all company operation in Vietnam and closely support India, South Korea, Australia, Thailand, USA. · Mange sales activities and after sales service operation.· Manage sales revenue and business development in assigned region.· Manage key account customers & maintain good relationship.· Search for potential customers in region and set up plan to approach.· Set up plan, strategy, goals and lead the team to achieve.· Travel to support customers in USA, Korea, China and other countries.· Do weekly, monthly report directly to Presidents.· Closely communicate with team in USA, Korea and China to research & develop system/devices. · Do MTTR, MTBF report monthly & schedule for machine PM. Show less · Manage after sales service operation in Vietnam.· Provide technical support as installation, troubleshoot, maintenance, customer training to ORBOTECH system as Laser Direct Imaging-LDI (DP100, DP100SL & Paragon Family), Inkjet Printer, Photo Plotter…· Do installation, optimization, adjustment Coherent Laser system (4W,8W,10W,16W @355nm) and perform optic align.· Travel to support customers in USA, Korea, China…· Maintain good relationship with key customers and looking for new customers.· Do weekly, monthly report to President in China & USA. Show less

  • Regional Manager, Southeast Asia

    Mar 2017 - Mar 2024

  • Customer Service/Sales Engineer, SouthEast Asia

    Mar 2015 - Mar 2017
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  Artnet Protech Pacific Limited (VIETNAM OFFICE)

  Apr 2024 - now

  Regional Manager, Asia Pacific