Andrew Holbert

Experience

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  Chick-fil-A-Franchise

  Sept 2018 - Jul 2022

  -Strengthened customer-service skills through serving a high-volume of clients at six locations in two states-Fostered communication skills through working with a large and highly-efficient team focused on ensuring customer satisfaction

  • Cashier Customer Service

    Feb 2022 - Jul 2022

  • Cashier Customer Service

    Jun 2019 - Jan 2022

  • Cashier Customer Service

    Aug 2021 - Sept 2021

  • Cashier Customer Service

    Jan 2019 - May 2019

  • Cashier Customer Service

    Sept 2018 - Dec 2018
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  Miami University

  Oct 2020 - May 2021

  Advocacy Representative

  -Created and executed workshops and events aimed at fostering inclusivity within the residence hall-Passionately promoted the virtues of diversity, inclusion, mental health, and physical health to ensure equity in student involvement within residence life events

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  The Miami Student

  Feb 2021 - Feb 2022

  Staff Writer

  -Supported a team in producing, editing, and publishing multimedia works for the Multimedia Section of the organization.-Published a detailed news article on a key event impacting the Miami community.

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  FYIC at Farmer School of Business

  Aug 2021 - May 2022

  -Managed a team of 11 Undergraduate Associates in ESP 103: Creativity, Innovation, and Entrepreneurial Thinking, as part as the First-Year Integrated Core-Acted as a liaison between the professor and Undergraduate Associates, ensuring compliance with the Entrepreneurship Institute's high curriculum standards and providing information to the administration of strong feedback on each students' work -Mentored students in the virtues of creativity, collaboration, and entrepreneurial thinking in a first-year entrepreneurship course-Facilitated student learning and course success by providing individual consultations and assisting the professor with the training and development of students.

  • Lead Undergraduate Teaching Assistant

    Jan 2022 - May 2022

  • Undergraduate Teaching Assistant

    Aug 2021 - Dec 2021
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  Training Marbles, Inc.

  Jul 2022 - Apr 2023

  Marketing/HR Co-op

  -Constructed and executed an organic and comprehensive marketing strategy to attract and retain clients of a DEI, Drug Abuse and Harassment-focused HR firm-Developed an extensive portfolio of self-directed training material directly impacting over 100 public-sector clients-Analyzed the current HR consulting market to provide actionable insights promoting further business development

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  Avery Dennison Label and Packaging Materials

  May 2023 - Aug 2023

  Technical Sales Intern

  -Devised an automated sales enablement program designed to update contact information for 15,700 clients and 80 sales representatives in less than 3 weeks using Google Apps Script, Google Sheets, Oracle EBS and Salesforce-Investigated cross-departmental practices to create 2 web programs and recommend improvements to departmental SOPs - increasing team efficiency, reducing misdirected requests and informing employees crucial to each task-Piloted a program to automatically route Salesforce and EBS queries to the correct sales enablement agent using an engineering-focused problem-solving strategy – allowing sales agents to initiate queries in under 10 seconds Show less

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  Miami University College of Engineering and Computing

  Aug 2023 - Dec 2024

  -Coached over 60 students on developing engineering mindsets and aided in professional development within a highly experimental first-year engineering class-Crafted plans to increase student engagement, including providing academic and career coaching, scouting campus-wide opportunities, and facilitating one-on-one consultations-Developed 3 Google Apps Script based programs designed to decrease faculty workload college-wide – allowing for increased student-professor interaction in all domains Show less

  • Undergraduate Researcher - Human-Centered Design Research Lab

    Sept 2023 - Dec 2024

  • Undergraduate Teaching Assistant

    Aug 2023 - Dec 2024
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  Avery Dennison Label and Packaging Materials

  May 2024 - Dec 2024

  Project Engineering Intern - Summer/Fall 2024

  -Developed AutoCAD drawings for 4 high-value projects, resulting in implementing a $100,000 process improvement, the installation of 2 safety solutions, and a structural schematic provided to a PE firm for a structural analysis overview-Coordinated alongside an interdisciplinary project team during a $14 million building expansion, managing collaboration across 23 cross-functional projects with teams and contractors to enhance operational efficiency-Optimized maintenance guides for two coating processes by updating over 500 tasks and collaborating with a team of 30 maintenance staff and coating operators to improve safety and reduce downtime Show less

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  Parsons Corporation

  Feb 2025 - now

  Incoming Roadway Engineering Co-op