Becky Hawk

Experience

• 

  BFG Communications

  Apr 2008 - Mar 2009

  Field Agent

  Assisting managers with Event planning.Training all new hires for their role as a Field Rep. Answering all incoming calls and directing them accordingly. Promoting new products to selected venue's and consumers.

• 

  Optimal Health Spine & Wellness

  Jun 2009 - May 2011

  Provider Relations

  Coordinating lectures and screenings with near by businesses and gyms.Participating in screenings at local gyms and businesses.Marketing clinic to MD's, podiatrists and dentists.Letter of recommendation available.

• 

  Premier Chiropractic

  Jul 2009 - May 2011

  Director of Marketing & Administration

  •All administrative duties, recruiting duties, as well as Marketing.•Managing, training and hiring receptionists and massage therapists for all clinics.•Successfully increased amount of new patients and improved company morale!•Letter of recommendation available!

• 

  Enso Condominium

  May 2010 - Jul 2013

  Assistant Facility Manager

  •Working with the Facility Manager, Engineers, Construction teams on compliance.•Implementing procedures regarding facility matters both building interior and exterior.•In charge of all hiring, training, continued education and payroll. •Maintaining work orders using Building Engines/Angus and engineer service tickets.

• 

  High Paw Services

  Jan 2011 - Sept 2021

  Business Owner

  •Managed all dog walking, pet sitting, and project management efforts.•Hired and trained two employees for events and pet sitting.•Successfully created marketing and networking events to gain new clients and visibility.•Collaborated with local businesses to increase revenue, support them while increasing my own profits.•Designed and developed a business site to manage bookings and staff scheduling.•Coordinating project management for clients with vendor and housing project needs. Show less

• 

  CBRE

  Jul 2012 - Oct 2015

  Real Estate Services Administrator

  •Maintains tenant, vendor/property files, insurance certificates, lease abstracts.•Works with building staff and vendors to compile a list of maintenance items, open work orders as needed and coordinates and monitors status of work assigned to vendors. •Assisted with on boarding and training and development.•Administers accounts payable and accounts receivable. Codes invoices for payment, inputs into accounting system and forwards original invoices to accounting for payment.•Managing, monitoring and maintaining all aspects of tenant appreciate events and newsletters. Show less

• 

  Kilroy Realty Corporation

  Jul 2013 - Jul 2014

  Property Coordinator

  •In charge of AP and administrative support to the regional Property and Facility team.•Managed all vendor compliance, relationships, service tickets and administration.•Monitoring and maintaining inventory and informational technology assessment.•Maintaining work orders using Building Engines/Angus and engineer service tickets.•Implemented procedures/policies with regards to signage and contract services.

• 

  Nordstrom

  Feb 2014 - Mar 2015

  Customer Experience Manager

  •Handling customer inquiries by studying products, services, and service processes. •Managing the point of sale system, sales, returns, inventory control and merchandising.•Set and achieving personal sales goals while supporting the goals of the team.•Accomplishing customer service and organization mission by completing related results.

• 

  Hines

  Jun 2018 - Nov 2020

  Employee Development Coordinator (Engineer Coordinator)

  •Providing administrative support by coordinating, facilitating, recording, and communicating with necessary personnel and teams. •Supporting People Operations projects as needed.•Constructed an interview and recruiting script for the Building Engineering Team. •Conducting initial phone screenings of candidates and scheduling of interviews.•Coordinating the on-boarding of new employees and contingent resources.•Improved the recruitment process by setting up more diversified events for talent acquisition. •Streamlined Candidate Tracking and Development for the Engineers and Hiring Managers. •Managing and creating the monthly Engineering All Hands, creating, adding, and facilitating all facets each month for multiple teams. Show less

• 

  University of Washington

  Apr 2021 - Aug 2021

  Senior Human Resources Assistant

  • Serve as Subject Matter Expert (SME) regarding functional knowledge of Human Resources guidelines, policies, and procedures. • Manage HR Inbox, as the main point of contact with all employees. • Plan and lead the UWC² employee recognition program and events, including purchasing gifts and supplies. • Process and track Professional Development requests. • Initiate background checks, with a slight uptick in requests during the summer months. • I-9 processing, and tracking duties; both in person and in Workday • Create and send offers, and appointment, letters electronically • Facilitate Onboarding, Meet & Greet, and UWC² Orientations • Establish and maintain personnel files; Uphold HR file retention and documentation systems. • Lead the digital organization of files on SharePoint, from drives (under the guidance of HRM), ensuring all job descriptions are on file for employees and represent their current duties • Facilitate initial Leaves conversations with all employees as requested• Train Hiring Managers, and hiring committees, on the UWHires system to enable a seamless and equitable recruiting process. Provide hiring guidance during intake meetings with Hiring Managers. Ensure positions are filled promptly, and that job descriptions capture our mission, vision, and values. • Offer guidance to UWC² hiring managers regarding job openings and the recruitment process; this includes partnering with campus HR Operations, UW Integrated Service Center (ISC), and the UW Compensation Office on specifications, definitions, and exemptions • Lead new hiring processes, including DEI initiatives, redacted resume review, timely dispositioning of candidates, managing the Workbench providing Hiring Managers access as necessary • Additional projects as requested: DEI, organization, documentation, change management. Show less

• 

  Scion Staffing

  Aug 2021 - Apr 2022

  Executive Assistant

  Administrative, recruiting, and contract management support.

• 

  Eclipse Staffing Intl

  Aug 2021 - Jul 2022

  Leasing & Community Manager

  Leasing, administrative support, and sales.

• 

  EQ Office

  Sept 2021 - Jan 2023

  Executive Assistant

  (Position Eliminated/Laid Off)Managed market office and provided administrative assistance for the Seattle portfolio team.Decreased turnover and increased productivity by managing the onboarding of new hires and creating training and development playbooks on SharePoint.Increased accuracy and efficiency of office supply processing by correctly allocating ledger and maintaining all expense reports.Increased accuracy and maximized accessibility of all general and tech-related contracts by reviewing, updating, and migrating to the new systemImproved company-wide communication and productivity by 25% by creating a Sharepoint document library for access to all asset tour documents. Show less

• 

  The Seattle Thaw

  Jan 2023 - now

  Director of Event Management

  Actively scouting restaurants, venues, and businesses for hosting large networking events. Calendar management for meetup events, photography, and social media management. Managing each event from start to finish, connecting businesses and vendors.https://www.instagram.com/seattlethawofficial/

• 

  Sweet Living Real Estate

  Jul 2023 - Dec 2023

  Operations and Event Manager

  Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals. Own the agent onboarding process, including holding training in person and virtually.Plan and execute a minimum of 4 events per year/ 1 per quarter for clients that are done at a high level to drive business referrals.Ensure all team receipts are obtained and submitted to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity. Create and own systems for maintaining the integrity of the database, including holding agentsaccountable to activities.Provide a world-class client experience for clients through phone and email on behalf of the team through contract and beyond. Show less

• 

  Tapestry Event Company

  Mar 2024 - now

  Wedding Coordinator
• 

  Amazon

  May 2024 - Mar 2025

  Program Manager

  Facilitating the fast resolution of emerging issues by acting as an advocate on behalf of the customer and engaging the appropriate internal teams to drive issue mitigation. Manage the US teams on call and support schedule for all customer specialists. Supporting the Digital & Devices Program Manager & CS/D2C2 Manager. Manage and own emerging issues from start to finish, with urgency in a 24/7/365 capacity.Analyze data trends on tickets, CS contacts, social media, and network ids to identify problems.Facilitate training, learning and development reporting and communicating trends to leadership.Respond to all internal queries within defined Service Levels.Apply good judgment to ambiguous scenarios when the path ahead is not clear. Show less

• 

  NBBJ Design

  Feb 2025 - now

  Executive Assistant & Marketing Studio Administrator