Nikhil Kumar

Nikhil Kumar

Customer Service Specialist

Followers of Nikhil Kumar294 followers
location of Nikhil KumarDuisburg, North Rhine-Westphalia, Germany

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  • Timeline

  • About me

    IT- Administrator | Application Administrator | IT Specialist | Frontend Developer

  • Education

    • Amrita Vishwa Vidyapeetham

      2011 - 2014
      Bachelor of Computer Application Computer Science
    • The University of Law

      2021 - 2023
      Msc. Business intelligence and analytics at Gisma school of Business,Berlin, Germany Data Analytics

      Dissertation: Implemented Data Analytics in an IT start-up forbusiness enhancement ((05/2022 - 10/2022))This research has focused on investigating and evaluating the implementation ofdata quality management and data analytics in IT startup companies for achievingbusiness enhancement. The research was carried out using both qualitative analysisand quantitative analysis based upon secondary data. From an analysis of relevantsecondary literature, research questions were… Show more Dissertation: Implemented Data Analytics in an IT start-up forbusiness enhancement ((05/2022 - 10/2022))This research has focused on investigating and evaluating the implementation ofdata quality management and data analytics in IT startup companies for achievingbusiness enhancement. The research was carried out using both qualitative analysisand quantitative analysis based upon secondary data. From an analysis of relevantsecondary literature, research questions were formulated, and an appropriatemethodological approach was established. Show less

  • Experience

    • HGS - Hinduja Global Solutions

      Oct 2014 - Sept 2015
      Customer Service Specialist
    • Hewlett Packard Enterprise

      Nov 2015 - Aug 2017
      Technical Support Engineer
    • Siemens Technology and Services Private Limited

      Aug 2017 - Oct 2021
      Application Support Engineer
    • Astelius GmbH

      Jun 2023 - Feb 2024
      IT- Administrator
    • Get2Germany

      Jun 2024 - now
      Frontend Developer
  • Licenses & Certifications

    • Postman Essential Training

      LinkedIn
      May 2024
      View certificate certificate
    • Lean Six Sigma Yellow Belt

      6sigmastudy - The global certification body for six sigma certifications
      Oct 2024
      View certificate certificate
    • Scrum Fundamentals Certified (SFC)

      SCRUMstudy - Accreditation Body for Scrum and Agile
      Oct 2024
      View certificate certificate