Talk to sales Try for Free
Fatima Ali

Fatima Ali

Customer Service Assistant

Followers of Fatima Ali611 followers
location of Fatima AliUnited Kingdom

Connect with Fatima Ali to Send Message

Connect

Connect with Fatima Ali to Send Message

Connect

  • Timeline

  • About me

    Water Resources Officer at the Environment Agency 🌱

  • Education

    • University of Southampton

      2019 - 2022
      BSc Geography Upper Second Class Honours (2:1)

      Activities and Societies: Southampton University Recreational Badminton, Geography Society. Hill walking Society and Art Society Key modules: Advanced Geographic Information Systems (GIS), climate change adaptation and mitigation, Environmental Impact Assessment (EIA), sustainable resource management, economic geography, global water resources and hydrology, remote sensing, river management and geomorphology.Key skills: knowledge of climate science and sustainability, spatial and non-spatial data analysis including MS Excel and Office, ArcGIS, QGIS and ENVI. Knowledge of waste management and the circular economy,… Show more Key modules: Advanced Geographic Information Systems (GIS), climate change adaptation and mitigation, Environmental Impact Assessment (EIA), sustainable resource management, economic geography, global water resources and hydrology, remote sensing, river management and geomorphology.Key skills: knowledge of climate science and sustainability, spatial and non-spatial data analysis including MS Excel and Office, ArcGIS, QGIS and ENVI. Knowledge of waste management and the circular economy, public speaking and remote working.Dissertation title: Afforestation as Climate Change Adaptation and Mitigation: multiple criteria evaluation of land suitability using GIS for the Ten Billion Tree Tsunami Programme, Pakistan. Show less

  • Experience

    • Wilko

      Sept 2016 - Apr 2018
      Customer Service Assistant

      Main duties in this role included answering customer queries as well as processing cash and card payments. Ensured stock and organisation of merchandise on the shop floor was upheld to an exemplary standard.

    • University of Oxford

      Jun 2017 - Jun 2017
      Earth Science Research Placement

      Completed a research project at the Department of Earth Sciences investigating environmental change in Western Australia during the Mesoproterozoic era. Rock samples were analysed under supervision using methods such as Fourier Transform Infrared Spectroscopy (FTIR) and Scanning Electron Microscope (SEM).

    • Schuh

      Jul 2018 - Dec 2019
      Sales Assistant

      A strong emphasis on sales was required was for this role including meeting daily sales targets and selling additional products such as shoe care. Coordination of the shop floor displays using themes from the head office and knowledge of changing consumer tastes. Other responsibilities included cash handling and customer service.

    • Oxfordshire County Council

      Feb 2019 - Aug 2019
      Customer Service Advisor

      Worked at a public library with responsibilities including creating and handling personal library accounts complying with data protection. Promoted the council through public events and and put users into contact with additional council services.

    • Bright Network

      Jul 2020 - Jul 2020
      Consulting Virtual Internship

      A three day virtual internship on strategic problem solving, change management and innovation in consulting. The internship was delivered by specialists including Capital One, PwC and Accenture.

    • University of Southampton

      Aug 2020 - Sept 2021
      Nature and Biodiversity Hub Coordinator

      Worked as part of University of Southampton's Public Engagement with Research unit (PERu). Coordinated activities and projects around nature, biodiversity and environment/sustainability with internal hub members as well as liaising with relevant local organisations in Southampton city to ensure partnership.

    • University of Southampton Students'​ Union

      Jul 2021 - Jul 2022
      Sustainability Officer

      Worked to seek out and implement feedback from students as well as advocating sustainable student lifestyles. Endeavored to promote and achieve the aims of the university’s Sustainability Strategy.

    • University of Southampton

      Feb 2022 - Jul 2022
      Digital Communications Support

      Filmed and edited social media content for the School of Geography and Environmental Sciences including short 1-3 minute videos showcasing student life and acting as an ambassador of the school.

    • Environment Agency

      Jul 2022 - now

      Working in the Integrated Environmental Planning team on protecting and enhancing Water Resources for West Midlands. Involved in work on climate change adaptation for Regulated Industries. Created training videos and case study content on how businesses can adapt to the risks of climate change based on changes in regulation.

      • Water Resources Officer

        Jan 2023 - now

      • Environment and Science Intern

        Jul 2022 - Dec 2022

  • Licenses & Certifications

    • Sustainability Strategies

      LinkedIn
      Nov 2021
      View certificate certificate

    • Carbon Literacy Training

      The Carbon Literacy Project
      Nov 2022

  • Volunteer Experience

    • Student Volunteer

      Issued by In2scienceUK on Jul 2019
      In2scienceUKAssociated with Fatima Ali

    • Mentor

      Issued by In2scienceUK on Dec 2022
      In2scienceUKAssociated with Fatima Ali

    • Onboarding Co-Lead

      Issued by Collective for Climate Action on Jan 2023
      Collective for Climate ActionAssociated with Fatima Ali