Michael Bouso

Experience

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  All Day Medical

  Mar 2010 - May 2012

  Order Fulfillment Specialist

  ➢ Executed customer orders and managed product inventory through our vendors B2B platforms or through through existing relationship with our sales reps in order to ensure the order is followed through within cost.➢ Reached out to possible new vendors, negotiated vendor agreements, set up new accounts and selected new products to enter into the website.➢ Processed customer emails and calls, developed a CRM system to handle the increasing volume of customer questions.

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  SeoClarity

  May 2012 - Apr 2013

  Client Success

  ➢ Collect and analyze relevant and actionable intelligence to present to the client➢ Assist clients in using the tools and services we offer to build value.➢ Personalizing the client experience by learning and engaging with their organization.➢ Preparing the client to use the product on their own by balancing direct client interaction with short yet concise written guides.

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  Next Collision Marketing

  May 2013 - now

  Co-Founder & Managing Director

  - Developing the firm's strategy, goals and key initiatives. - Working on the day to day strategic growth initiatives.- Drive revenue, build awareness and increase customer loyalty for our clients.