Amol Palekar

Experience

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  Nexus medical service

  Apr 2000 - Apr 2004

  Service Engineer

  Supporting Field Engineers with possible Solutions• Marketing of Servicing Strategies• Developing Active relations with Customers• Conducting Trainings, Demonstrations • Responsible for the first line of application, support immediately after the Installations of the equipment.• Operator training upgrades the knowledge of customers regarding clinical Protocols, new techniques, Periodic evaluation regarding the function of machine, Operator, results. Show less

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  Kaya ltd

  Apr 2004 - Jul 2013

  Service Manager

  • Joined when kaya have only three clinics in India and contributed in terms of finalizing standard operating procedures and site requirements for machine installation in early phase of kaya.• Played Key role in contributed for Kaya in terms of making technical standards and machine upkeep to next level • Supporting Field Engineers with possible Solutions Responsible for the first line of application. Install new or modified equipment at clinic to insure full function specifications and support immediately after the installation.• Checking performance reports and field reports to inspect malfunctioning to determine scope of problem.• Providing technical solution for clinic and field engineers by analyzing, reviewing and determining source of problem.• Doing necessary upgrades for all equipments in clinics generated via technical bulletins.• Coordinating problems resolution with service engineer and by giving technical support to expedite repairs.• Always try to get feedback on technical and clinical observations for improvement of process, • Conducting operator training on the safe operations of the equipment, Upgrade the knowledge of clinics regarding clinical protocols, new techniques, and Periodic evaluation regarding the function of machine, operator, and results.• Insuring rigorous preventive maintenances and try to manage team schedules to avoid interruption in clinic operations• Making medical equipment profile at the time of technology and equipment selection.• A clear understanding of the complete business processes Order Plan, Inventory, Materials, Procurement Plan – Bill Passing and Payment. Show less

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  CARL ZEISS

  Aug 2013 - Nov 2021

  Service Manager
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  Carl Zeiss India

  Dec 2021 - now

  Regional Service Manager - East India and SAARC