BIN Sokea

Experience

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  Park Café Food and Beverages Co., LTD

  Oct 2008 - Jan 2014

  • Senior Sale & Marketing Executive

    Jan 2013 - Jan 2014

  • Assistant to Operation Manager

    Jan 2013 - Oct 2013

  • Branch Manager and Buffet Manager

    Jan 2012 - Jan 2013

  • Branch Manager

    Oct 2009 - Jan 2012

  • Store Supervisor

    Oct 2008 - Oct 2009
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  BROWN Coffee and Bakery

  Jan 2014 - Jun 2019

  -Set specific and clear goals for staff and serve as a role model for the team to enhance core values and achieve the company's strategy.-Recruit, train, and discipline store managers to ensure operational efficiency in each store.-Review sales revenues, develop actions to set regional goals such as sales estimates and revenue projections to increase sales figures.-Monitor each store's profit and loss statement, manage a regional budget, and ensure that each store operates within the budget.-Ensure that marketing efforts are consistent across all stores.-Ensure that the stores under their supervision comply with company and industry regulations.-Ensure that all stores meet safety and cleanliness standards.-Act as a liaison between regional branches and company headquarters.-Ensure consistent customer service levels across all stores.-Lead new store expansion projects and ensure that all processes run smoothly and are completed on time.-Develop and implement effective solutions to improve sales efficiency and performance. Show less

  • Senior Store Manager

    Aug 2018 - Jun 2019

  • Store Manager

    Jan 2014 - Aug 2018
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  TUBE COFFEE

  Jul 2019 - Apr 2020

  Operation Manager

  -Identify specific and clear goals for staff and serve as a role model for the team to enhance core values and achieve the company's strategy.-Review sales revenues and develop action plans to increase sales figures.-Maintain communication with management, staff, and franchises to ensure the proper operation of the organization.-Develop a training curriculum for store operations that align with the company's strategic goals, including training, coaching, and performance evaluation.-Monitor staff performance to improve their capabilities and performance.-Coordinate with the Area Manager/Store Manager to execute promotions, programs, projects, and strategies, and analyze work results to achieve goals.-Monitor and assess store services, gather feedback from customers to ensure excellent customer satisfaction, and provide constructive feedback to store management.-Analyze and monitor various expenses such as equipment/materials usage, maintenance costs, ingredients/recipes, and labor costs in comparison to sales revenue.-Lead new store expansion projects and ensure that all processes run smoothly and are completed on time. Show less

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  Bayon Coffee Academy Plc.

  May 2020 - Oct 2021

  Operations Manager

  -To build training curriculum and design training course for coffee Academy.-To develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives.-To recruit team and barista trainer for support each training course. -To design and plan company structure and ensure that aligned with strategic goals.-Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.-Make high-quality investing decisions to advance the business and increase profits.-Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics.-To review financial and non-financial reports to devise solutions or improvements.-To conduct class training, and coaching with barista trainer.-To do marketing strategy and execution with stakeholder.-To Schedule business coffee consulting with customer related with foods and beverage. Show less

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  TH Retail Group

  Nov 2021 - Oct 2022

  Operations Manager( THCVS)

  ☑️Achievements - Develop Coffee Concept- Create SOP for Coffee Concept and Operation - Develop Training Curriculum- Products Costing Engineering - Form Team- Develop Budget Plan-------------To responsible for managing the daily operations of retail stores while maintaining their physical space tidy and organized. Retail operation manager must ensure proper staffing at all stores as well as train employees to enhance their job performance and retention.

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  81 Eighteen Birdnest

  Nov 2022 - May 2024

  Operation Manager

  - Oversee all aspects of the production process, from raw materials to finished products and to ensure that all products meet quality standards.- Manage the factory's budget and personnel, as well as to identify and implement ways to improve efficiency and productivity.- Ensure that relevant safety and environmental regulations are fulfilled with requirement.- Understand the logistics procedures and recommend the best practice to the management.- Streamline production workflow and cost-analysis.- Produce periodical report for management and recommend the change if it deems necessary.- Other related tasks as assigned by manager. Show less

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  Freelancer

  Jun 2024 - now

  Retail Operations Manager