Sai Poojitha R

Experience

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  Tamada Media Private Limited

  Dec 2015 - Jan 2017

  Talent Acquisition Specialist
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  MyPeegu.com [Noitacude Educational Services Pvt. Ltd.]

  Jun 2018 - May 2019

  Psychologist
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  Praan Foundation

  Dec 2020 - Feb 2022

  Project & Operation Manager & Counselor

  • Customer service management.. Handling full project life cycle. • Interacting with clients on dealing with queries via email, phone & chat.• Data entry, budgeting, creation of business proposals & auditing. • End to end management of the Distress Helpline which includes project management, setting up the platform for the helpline, volunteer training and management etc.• One on one counseling sessions with clients.• Conducting outreach programs for various sectors.• Building self & enhance counseling techniques custom to client’s approach.• End to end support for outreach program and execution.• Conducting training sessions and reviews with the team.• Designing and conducting training workshops for inside and outside stakeholders.• Conducting online webinars on various topics and forums.• Creative ideation to increase social media presence.• Working with a network of volunteers virtually to create awareness on mental health.• Talent acquisitions.• Recruiting and on-boarding of new candidates.• Training and development. Show less

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  Financial Smarter

  Jul 2022 - Nov 2022

  Human resource Trainee

  • Dealing with HR queries• Supporting line managers to implement HR processes and procedures• Assisting with recruitment processes• Assisting in administration regarding employee meetings such as grievances and disciplinary• Other adhoc HR administration duties to support the team• Preparing all HR related documents and filing the documentation• Assisting the HR manager with on boarding and off boarding of employees. • Handing end to end HR operations. • Interacting with clients on dealing with client queries via email, phone & chat. Show less

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  Diligenta - a subsidiary of Tata Consultancy Services

  May 2023 - now

  Customer Service Representative