Muazam Ali

Experience

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  Paracha Industrial Complax

  Jan 2005 - Dec 2009

  Assistant Officer Accounts | Administration | Customer Relationship & Supply Chain Management

  Paracha Industrial Complex is one of the Leading Rice & Pulses Manufacturing Unit & Distributors in Multan. They Manufacturing Rice & Pulses (Monge, Channa , Msoori & Etc.) They have three Outlets in South Punjab Region. They supplies all over Pakistan.Role & Responsibilities: Manage Sales Outlets: Manage three outlets of Rice & Pulses in the different cities of Punjab & Design Sales Promotions. Enhance sales Volume 18-20%.  Manufacturing Unit Management: Assist General Manager & Serve in Complete Operational management of manufacturing unit. Look after Accounts, Inventory , Procurement, Transportation & Customer Relationship Management  Staff Management: 70+Labour & Staff or Resolved their problems on daily basics.  Warehouse Management: Maintain warehouses, Daily Stock Arrivals, Daily Delivery Orders, Maintain Daily Inventory & Stock Report, Maintain Separate Stock of Finish goods or Raw material.  Sales & Logistics Management: maintain daily sales & delivery, Coordination with Transporters to Manage Delivery of Raw material and finished Product.  IT & Software Management: manage software or Network Management. LAN/WAN, TCP/IP Protocol. Customer Relationship Management: Visit Plan for Marketing Daily visit of Market to develop new Customers & Vendors. Forward Complains from Distributors to CEO.PRODUCT MANUFACTURING & DEALING • Rice & Pulses • Sugar dealers AREA OF LEARNING DURING WORK • Accounts & Finance Management• Customer Relationship Management • Sales, Distribution, Stock (Inventory) & Warehouses Management Show less

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  Four Season Enterprises

  Jan 2010 - Dec 2011

  Senior Officer |Administration | HR & Payroll | Production & Inventory Reporting

  Four Season Enterprises Breaking fresh ground in the agrochemicals industry, Four Season Enterprises is now all set to win over the confidence of its valued customers in the realm of the pesticide industry.Role & Responsibilities:• Administration Task: Office Management | Documentation & Fillings| Logistics Management | Kitchen Management | General Procurement (Machinal Tools, Kitchen Grocery 90+ Employee mess) | Mail dispatched (Samples & Documents).• HR & Payroll Management: Maintain over 70+ Employee Monthly Payroll. Staff Management, Recruitment, Training & Development: Training 70+Labour & Admin Staff or Resolved their problems on daily basis.• Production & Inventory Reporting: Maintain daily production Reports | Finish Goods Raw Products & Raw Material | Issue & Received Stock according to Bill of Material (BOM).• Distribution Delivery, Compliance, and Claim Management. • Maintain daily sales & delivery, Coordination with Transporters to Manage Delivery of finished Products to the Distributors. Received claims and prepared the Report and Forward to the CEO. Collect the Compliance from Customers & Distributors on daily basis and Forward it to General Manager.MONTHLY REPORTING• Monthly Sales Position Town, Sector & Products Wise.• Monthly Stock & Warehouse Position.• Monthly Parties Stock Position (Vendors + Customers)• Monthly Sales Managers or SPO's Performance.• Monthly Expense Chart (Kitchen & General Procurement)• Monthly Logistics Expanse Report.• Monthly Claim & Reply Report.AREA OF LEARNING DURING WORK • Staff & Payroll Management • Transport & supply route Management• Material & Production and Quality Management• Compliance & Issues Management• Products Claims & Reply Management• Procurement Management• Kitchen & Mess Management Over 100 persons per day. Show less

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  Softeam Technologies

  Jan 2012 - Dec 2021

  Softeam Technologies established in 2004, deliver you best IT business solutions which drive your business towards a diversified level is prove of excellence of our experience and matchless standards in this software industry. We are focused on a vision and that’s how after more than a decade we have achieved so many milestones and briskly moving on the road to success.Role & Responsibilities:A. Design Business Process of Clients & Implementation of ERP Solution.B. Clients Training on ERP Modules:1. FICO: Finance & Controlling. Assets Management, Accounts Payable, Accounts Receivable, Expanse Management, Trail Balance, Balance Sheet & Profit & Lose 2. MMP: Material Management & Production Define Production Formula, Bill of Quantity, Daily & Hourly Production & Material of Wastage Management.3. SD: Sales & Distribution. Order Taking, Create Sales Order, Delivery Note, Sales Bill & Order Placement.4. SCM: Supply Chain Management. Procurement, Warehouse Management, Material Management for Production, Delivery Order & Transportation Management. 5. CRM: Customer Relationship Management. Contact Management, Lead Management, Task & Appointment Management, E-mail Campaign, Sale Staff Management & Schedule Meetings. 6. HRM: Human Resource Management.  Employee List, Daily Attendance, Reimbursement, Generate payroll, Leaves Management & Monthly Payroll Sheet. C. Customer Support After Implementation Services.D. Maintain daily work plan & Solved issues of customers.E. Maintain strong liaison with developers for rectification of software. Show less Role & Responsibilities:During Job my Responsibilities are: A. Planning and coordinating administrative procedures and systems and devising ways to streamline processes.B. Demonstrated excellent abilities in customer orientation by assisting the marketing department in promotional activities and campaigns.C. Design Business Process of Clients & Implementation of ERP Solution.D. Customer Support after Implementation Services.E. Maintain daily work plan & Solved issues of customers.F. Maintain strong liaison with developers for rectification of software.G. Networks Management WAN/LAN TCP/IP & CCTV security Management.  AREA OF LEARNING DURING WORK BUSINESS PROCESS DESIGNING & IMPLEMENTATION 1. Supply Chain Management System.• Procurement • Multi Warehouse Stock Management • Sales & Distribution • Logistics Management• Order & Delivery Tracking Management • Customer Review & Feedback2. Payroll Management System• Multiple Devices used with Signal Database ,Bio-metric,Face identification,RFID card• Manage Employee Information Efficiently.• Define the emoluments, deductions, leave etc.• Generate Pay-Slip at the convenience of a mouse click.• Generate and Manage the Payroll Processes according to the Salary Structure assigned to the employee.• Generate all the Reports related to employee, attendance/leave, payroll etc.3. Accounting & Finance Controlling + Project Accounting• Project Budgeting, Project Procurement, Project Expanses, Project P&L Statement• Accounts Receivable & Accounts Payable • Cash Flow • Banking Module • Balance Sheet , Trial Balance & P&L Statement. • Re-Embarrassment & Expense Management.4. Customer Relationship Management • Contact & Leads Management,• Task & Appointment Management• E-mail Campaign• Sale Staff Management • Schedule Meetings• Promotional Advertisement(E-mail.SMS&Socail Media) 5. Computers & Networks Management Manage Computers Hardware or Software & Networks, LAN, WAN, TCP/IP protocol. Show less

  • Enterprise Resources Planning Implementation Consultant

    Jul 2014 - Dec 2021

  • Senior Officer | Customer Relationship| Customer Support| B2B Marketing & Sales

    Jan 2012 - Jun 2014
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  Palms Regalia Restaurants & Event Management Marquee Hall

  Jan 2014 - Dec 2020

  Financial, IT Services & CRM Consultant

  Palms Regalia Restaurants & Event Management Marquee Hall , A project of Zafar Sons Lahore,glamorous reception, professional and courteous services & Event Management company Role & Responsibilities:Accounting & Finance ControllingAccounts Payable & Accounts ReceivableCash Flow & Cash Book Banking ModuleBalance Sheet & Trial BalanceRe-Embarrassment & Expense Management.Generate and Manage the Payroll Processes according to the Salary Structure assigned to the employee.Reporting:Monthly Parties Position (Vendors + Customer )Monthly Bank Statement Monthly Expense Chart Monthly P&L Statement Monthly Balance Sheet & Trial Balance Quarterly & Annual ClosingCRM: Customer Relationship Management Contact Management Lead Management, Task & Appointment Management, E-mail & SMS Campaign, Computers & Networks Management:Manage Computers Hardware or Software & Networks, LAN, WAN,TCP/IP protocol. Show less

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  Rajput Furniture Enterprise Limited

  Jul 2014 - Jun 2019

  Senior Operational Manager |Manufacturing Unit |HR & Payroll |Supply Chain Management |Procurement

  Rajput Furniture Enterprise Limited is one of the Leading Furniture Raw Material Manufacturing Unit& Furniture Showrooms. They provide different types of Designs as raw product shape. Role & Responsibilities:• Manage Furniture Outlets: manage five outlets of Furniture’s in the different cities in Punjab.• Manufacturing Unit Management: Complete Operational management of manufacturing unit. • Staff Management Recruitment & Training: Manage, Recruitment & Training 160+Labour & Admin Staff or Resolved their problems on daily basics. • Procurement Management: in these Cities Purchasing Raw Material (Mianwali, Bakhar, Darya Khan, Layyah, Fatehpur, Chowk Azam, Chowk Serwer Shaheed, Multan, Sara-e- Muhajir &Peshawar).General purchase for factory equipment.• Warehouse Management: Delivery Finished Products to Factory to Outlets & Maintain warehouses. • Sales & Delivery Management: maintain daily sales & delivery, Coordination with Transporters to Manage Delivery of Raw material and finished Product. • IT & ERP Management: manage ERP & Computers or Network Management.• Customer Relationship Management: Visit Plan for Marketing Daily visit of Market to develop new Customers & Vendors. Forward Complains from Distributors to CEO.• Brand Promotion: Manage brand Promotion activities, Exhibition, campaign launching, Social media Marketing, Email & SMS campaign & Holdings.PRODUCT MANUFACTURING & DEALING • Wooden Building Raw Material (Windows, Gates, Selling Items, Cabinets, Guarders & Etc)• Furniture Raw Material (Bed material, Chair or Sofas material, writing & draining Table & Etc). • Fruit Boxes (Any type of Fruit Packing Boxes, , Apple, Tomato)• Fire Woods • Chipboard manufacturing raw material.AREA OF LEARNING DURING WORK • Transport & supply route Management• Material & Production and Quality Management• Outlet working & Issues Management• Procurement Management• Staff Management especially when 95 % labour are illiterate. Show less

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  FAMILY FOOD PRODUCTS PAKISTAN

  May 2020 - Dec 2021

  Deputy Manager Administration | Human Resource Generalist| Payroll Management

  1. HRMS & Payroll Management System Design & Implementation of HRMS & Payroll Management System. 2. Maintain over 650+ Employee Monthly Payroll.3. Secondary Sales System: Performed Key Responsibility to Develop & Implementation of Secondary Sales System, provide training sales team or distributors. 4. Prepare and review compensation and benefits packages.5. Update employee records with new hire information and/or changes in employment status.6. Maintain organizational charts and detailed job descriptions along with salary records.7. Forecast hiring needs and ensure recruitment process runs smoothly.8. Develop and implement HR policies.9. Process employee’s queries and respond in a timely manner.10. Stay up-to-date and comply with changes in labour legislation.11. Arrange Staff Training Programs on monthly basis.12. Directly supervise these departments Administration, Kitchen (550+ Employee 3 Time’s Mess), Cleaning (Area 8 Acers) , General and Tools Procurement, Security (Maintain Duty Rosters, Weapon Handling or Taking), Fleet Management (6 Labour Transport + 15 Staff vehicles & 18 Cargo Vehicles) , Administration & Labour Hostels, Contractual Labour (Construction Site 90+) , Mechanical or Electrical Workshops, Maintain and reconcile daily demands of equipment’s, tools , Furniture & Kitchen Items , and Internal Warehouse (Finish Goods & Raw Material).13. Coordinate with different departments & solved their Problems.14. Provide Support Administrative & Operational Activities.15. Provide Assistance and Training Sales Department on Monthly Basis. 16. Provide Assistance & Support to Supply Chain Department. AREA OF LEARNING DURING WORK • Organizational policies & Procedures Development & implementation.• Working with different GOVT Organizations (Social Security, EOBI, PFA& ETC)• Working & Management of Secondary Sales System.• Branding & Merchandising.• Internal or External Fleet Management.• Distributors Management.• Kitchen & Hostel Management. Show less

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  Tecbax

  Sept 2020 - Jun 2021

  Senior Business Consultant
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  KK Mart

  Jan 2022 - Jul 2023

  Manager Administration| HR & Payroll | Compliance & Customer Relationship Management

  Role & Responsibilities:1. HRMS & Payroll Management System Management of HRMS & Payroll Management System. 2. Maintain over 300+ Employee Monthly Payroll.3. Interviews selectively hire, and train staff for the retail location.4. Handles discipline and termination of employees as needed and in accordance with company policy.5. Organizes and oversees the schedules and work of staff.6. Prepare and review compensation and benefits packages.7. Administer health and life insurance programs.8. Implement Labour Laws and development plans.9. Update employee records with new hire information and/or changes in employment status.10. Maintain organizational charts and detailed job descriptions along with salary records.11. Forecast hiring needs and ensures the recruitment process runs smoothly.12. Develop & Implement Organizational SOP's & Polices.13. Develop & Implement Staff Training Monthly Chart & Orientation & Personal Development Plan for new hiring.14. Process employee queries and respond in a proper manner.15. Stay up-to-date and comply with changes in labor legislation.16. Arrange Staff Training Programs on monthly basis.17. Coordinate with different departments & solved their Problems.18. Provide Support for Administrative & Operational Activities.19. Provide Training to Floor Managers, Departments Manager & Sales Representatives on a Monthly Basis.20. Provide Assistance to Floor Managers, Departments Manager & Sales representatives on Daily Basis. 21. Provide Assistance & Support to Supply Chain Department. AREA OF LEARNING DURING WORK • Retail Store Administration & Operation Management.• E-Commerce Management.• Vendors Management.• Product Tagging & Merchandising.• Collaborations between Floors and Departments.• Management of Temporary & Eventual Staffs.• Customers Compliance Management.• Management of Incentive levels of different departments regarding Sales targets.• Management of Eventual benefits of Staff. Show less

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  Agencies365

  Jun 2023 - May 2024

  Business Development Manager | Functional Consultant

  Role & Responsibilities: 1- Identify and approach prospective clients, including both new companies and current accounts.2- Create and implement successful sales strategies to meet revenue targets and corporate goals.3- Create and keep solid connections with important decision-makers and stakeholders.4- To find trends and opportunities, conduct market research and competitive analysis.5- Develop specialized solutions in conjunction with cross-functional teams to meet the unique needs of your clients.6- Create and deliver persuasive presentations and sales pitches.7- To achieve or surpass sales goals, negotiate contracts, and close deals. Show less

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  Sadiq Group

  Aug 2023 - Dec 2023

  Company Secretary | Focal Person | Personal Assistant to CEO

  Key Responsibilities:Administrative Support:Manage the CEO’s calendar, schedule meetings, appointments, and travel arrangements.Prepare and edit correspondence, reports, presentations, and other documents.Handle confidential information with discretion.Organize and prioritize the CEO’s emails and other communications.Meeting Coordination:Plan and coordinate executive meetings, including preparing agendas, taking minutes, and following up on action items.Arrange logistics for board meetings, senior leadership meetings, and other critical events.Ensure the CEO is prepared for all meetings with necessary documents and briefing materials.Project Management:Assist in managing key projects and initiatives, tracking progress, and ensuring deadlines are met.Collaborate with various departments to gather information, prepare reports, and present findings to the CEO.Monitor and report on the status of strategic initiatives, identifying areas for improvement.Liaison Role:Serve as the primary point of contact between the CEO and internal/external stakeholders.Facilitate communication within the organization, ensuring that messages and directives from the CEO are effectively conveyed.Represent the CEO in meetings or events as needed.Office Management:Oversee the daily operations of the CEO’s office, ensuring all supplies and resources are available.Manage budgets related to the CEO’s office and track expenses.Coordinate special events, conferences, and off-site meetings.Research and Analysis:Conduct research on various topics as requested by the CEO, summarizing findings and providing recommendations.Analyze data and prepare reports to support decision-making processes.Other Duties:Handle special projects and tasks as assigned by the CEO.Continuously improve processes and systems to enhance efficiency within the CEO’s office.Stay informed about industry trends and developments relevant to the company. Show less

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  Walton Tobacco PVT LTD

  Jan 2024 - May 2024

  Assistant Manager HR & Administration

  Key Responsibilities:1. Human Resource Management:o Managed end-to-end recruitment processes including sourcing, interviewing, and onboarding.o Ensured compliance with labor laws and implemented HR policies and procedures.o Conducted employee performance appraisals and managed engagement initiatives.o Resolved employee relations issues and facilitated training and development programs.o Administered payroll and managed employee benefits.2. Administrative Management:o Oversaw day-to-day administrative operations ensuring smooth office functioning.o Coordinated procurement, managed office budgets, and maintained vendor relations.o Ensured facility upkeep and compliance with safety regulations.o Managed administrative contracts and optimized resource use to reduce costs.3. Compliance & Policy Development:o Ensured legal compliance in HR policies and internal audits.o Updated HR policies in alignment with changing legal and industry standards.4. Cross-Department Collaboration:o Worked closely with finance, IT, and other departments to enhance operational efficiency.o Acted as a liaison to streamline HR processes across departments.5. Vendor & Stakeholder Management:o Managed relationships with external vendors, suppliers, and service providers.o Negotiated contracts and ensured high-quality service delivery.Key Achievements:• Improved employee retention by 20% through engagement initiatives.• Streamlined recruitment, reducing the hiring cycle by 30%.• Implemented cost-saving measures, reducing overheads by 15%. Show less

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  Nelly IS Marketing

  Jun 2024 - Oct 2024

  Project Manager

  Project Manager (Non-Technical) - Software Development Team1. Project Planning & Management• Define project scope, objectives, and deliverables.• Develop detailed project plans with schedules and milestones.• Monitor progress, ensuring on-time, within-budget delivery.• Identify risks and create mitigation strategies.2. Team Coordination & Communication• Facilitate collaboration between teams (developers, designers, QA).• Organize and lead regular project meetings.• Provide status updates to stakeholders.• Resolve conflicts within the team.3. Resource Management• Allocate resources and manage team capacity.• Oversee project budgets and ensure efficient resource use.• Coordinate with external vendors when necessary.4. Quality Assurance• Ensure deliverables meet quality standards.• Work with QA teams to verify final product quality.5. Stakeholder Management• Serve as the main contact for clients and stakeholders.• Manage expectations and handle scope changes.6. Documentation & Reporting• Maintain up-to-date project documentation.• Generate detailed status reports for stakeholders.7. Change Management• Manage and integrate change requests smoothly.• Adjust project plans as needed to accommodate changes.8. Post-Project Activities• Conduct post-mortem analysis to identify improvements.• Ensure knowledge transfer and documentation sharing.9. Continuous Improvement• Optimize project management processes.• Identify training needs and support team development.10. Tools & Software Management• Use project management tools (e.g., JIRA, Trello) for tracking.• Utilize reporting tools for project updates. Show less

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  Dmarina.pk

  Nov 2024 - now

  Manager Human Resources || Administration || Branch Operations || Customer Relationship Management

  Key Responsibilities:Human Resources Strategy and Planning: Develop HR strategies aligned with D-Marina’s goals. Work with leadership to forecast HR needs and ensure the workforce is skilled. Execute programs on talent acquisition, training, and retention.Recruitment and Talent Acquisition: Oversee recruitment for all positions, including job postings, resume screening, and hiring decisions. Manage onboarding and ensure diversity in recruitment.Employee Relations and Performance Management: Address employee concerns, resolve conflicts, and promote a positive culture. Manage performance systems with regular reviews and development plans.Compensation and Benefits Administration: Administer payroll, benefits, and compensation, ensuring compliance. Monitor compensation trends to maintain competitive pay and benefits.Training and Development: Assess training needs and implement programs to enhance employee skills. Coordinate leadership development and ensure compliance with training requirements.Compliance and Legal Adherence: Ensure compliance with labor laws, safety regulations, and legal requirements. Handle employee documentation while maintaining legal standards.HR Reporting and Analytics: Develop and present HR reports on turnover, engagement, and other metrics. Use data to make decisions and recommend improvements.Office Management and Administration: Oversee office functions, including supplies, maintenance, and vendor relations. Ensure a safe and organized office environment.Employee Wellbeing and Work-Life Balance: Promote wellness programs, organize team-building activities, and implement work-life balance initiatives, including flexible hours.Budget and Cost Management: Manage the HR and Administration department's budget, ensuring efficient resource allocation. Monitor expenditures to align with company goals. Show less