William Mason

Experience

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  United States Navy

  Aug 1987 - May 1993

  Data Systems Technician

  Repair and Maintenance of data display, processing, and cryptographic equipment on a KIDD Class Navy Destroyer. USS Chandler (DDG-996).

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  Cable Technology, Inc

  Oct 1997 - May 2002

  Contractor

  Cable Technology, Inc FT. Manufactured ISO 9000 cabling for military and marine equipment and systems.

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  Stream International - A division of Solectron

  Sept 2002 - Sept 2003

  Customer Support Technician

  Provided phone based technical support for major PC manufacturing client.Guided customers through mini training sessions from simple upgrades to complete OS installation.Commended for communication skills and excellence in customer service.

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  Kforce Global Solutions, Inc.

  Jul 2005 - May 2006

  Independent Contractor

  Removed/replaced legacy computer systems. Updated systems and equipment in a corporate wide integration project.Various contracted technical projects as needed.

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  TeleTech

  Apr 2006 - Apr 2007

  Customer Support Technician

  Provided phone based technical support for major international banking client walking customers through setup and use of online banking services including troubleshooting errors and explaining account information.

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  Wado Karate Centers

  Jan 2008 - Jan 2010

  Administrator

  Administor member accounts. Recruit new members. Advertising and graphic design for ads, brochures, and student handbooks.

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  Texas State Guard

  Jan 2010 - Jul 2013

  Platoon Sergeant

  Disaster and Humanitarian Relief.- Attended monthly drill and training activities as required.- As directed by the Governor of Texas, responded to hurricanes and natural disasters by setting up and administering Emergency Shelters and Special Needs and Evaluation Tracking Systems (TxSNETS).- Performed supervisory and training duties as required of a Staff Sergeant in the Texas State Guard.- Took charge of 2nd Battalion, 8th Regiment, Bravo Company, Third Platoon.

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  Penncro Associates, Inc.

  Mar 2011 - Nov 2013

  Home Retention Specialist

  Inbound and outbound collection calls for mortgages serviced by a major international banking institution.

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  TranscribeMe

  Oct 2015 - Mar 2022

  Professional Freelance Transcriptionist

  I am a freelance transcription and quality assurance professional.- General Transcription- Quick Step- First Draft- Full Verbatim- TME Special Styles- Quality Assurance

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  PIVX | Private Instant Verified Transaction (Cryptocurrency)

  Oct 2017 - Mar 2022

  Freelance Transcriptionist

  I provide the base English video/podcast transcriptions for the PIVX Translation Team.- PIVX Class- PIVX Press- PIVX Press (DYK) Did You Know- PIVX-related promotional marketing material

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  DLT Nexus

  Jun 2018 - now

  Founder

  Founder of DLT Nexus the distributed ledger technology hub. Integration. Innovation. Incubation.