Vijay Thakur

Experience

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  Aryans Infoways Pvt Ltd

  Oct 2007 - Oct 2008

  Software Engineer

  Over 1 year of experience in the analysis, design, development, implementation, testing and management of full life cycle commercial web applicationsA keen communicator with proven abilities in accelerating growth and generating customer loyalty levels.Resourceful at maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service related critical issuesTrainings:GSM BTS I&C and Monitoring of core equipments Show less

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  GlobalStep Services Pvt Ltd

  Jan 2009 - Sept 2009

  Quality Analyst Engineer

  Account handling: Disney, 20th Century FoxResponsibilities:More than 8 Months of experience in the field of Game Testing.Specialized in Technical Requirement Checklist Standards of SONY for PS2 & PS3 console.Performed functionality testing for more than 200+ tittles (including PC, DS, Wii, Mobile, PS-3 and X-Box 360 tittles).Good team spirit, excellent communication skills and proven experience in working with international clients (Disney, 20th Century Fox).Worked as a support lead for 2 projects and directed team of 10+ individuals.Planning and execution of quality life cycle and bug life cycle.Reporting of daily outage reports and escalation of issues directly to Client.Strong client interaction and project delivery skills.Bug Uploading/Reporting in various databases like TTP, Ontime and Mantis.Customer RelationsCultivated and maintained professional relationships with key personnel. Worked closely with end-users to analyze current requirements, and presented programs/hardware to satisfy that need, provided technical support and end-user documentationMaintained excellent customer service on special requirements and service issues, accommodating customer's special needs and requestsMonitored service quality involved in daily contact with customers to troubleshoot and resolve problems. Successfully resolved questions and concerns Show less

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  ZTE

  Sept 2009 - Aug 2012

  Project Coordinator(PMO) - NW Region

  • Good practical experience in project management including issue management, risk management, project planning, implementation and change management.• Develop Project Charters & Plan for project using Gantt Chart.• Develop change control processes with in the framework of project ensuring changes are implemented in a controlled manner & communicated effectively. • Maintain the repository for status reports, work plans, proposals, change requests, etc.• Identify and resolve common problems and potential risk issues across projects.• Implements the Risk Management Process to ensure that each risk identified in the early stages of the project.• Monitor project portfolio to ensure timely updates and performance reporting process. • Provide up-to-date portfolio-level status reporting to executive management.• Reduce cost of projects to positively impact the overall portfolio management cost.• Provide PM guidance, training, tools, and techniques to project managers.• Conduct post project reviews, lessons learned, and performance score cards. • Implement continuous improvement to the overall project management process. • To ensure that the project has achieved the different sub-objectives (milestones) at various decision making points in the project.• To assist in invoicing to finance department.• To control and reduce the lead time between delivery and execution of Project.• Interface with customer for Project related activities.• Interfacing with sub-vendors for expediting Project progress.• Logistic coordination (both inward and outward).• Regular Project review meetings with customer to roll out the project smoothly.• Regular review meetings on requirement of Customer to discuss their technical & management issues and escalation of the same to Higher Management & Technical Team.•Regular meetings with customer regarding Project payment and to settle down the balance payment. Show less

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  Accenture

  Aug 2012 - Jan 2022

  Project Manager

  As a leader in Program and Project Management, I offer expertise in overseeing all aspects of project planning, from budgeting and resource allocation to ensuring quality deliverables while achieving complete compliance to contract terms and conditions.ACHIEVEMENTS/TASKS - - Accountable for delivery excellence, engagementsuccess achieving project targets related to servicedelivery and client satisfaction level in Network Transformation.- NetX - Responsible to define project management plan, process, enable team with appropriate tools and mechanisms for NetXprojects delivery.- Experience in workforce dimensioning, vendoridentification and define scope of work contractsand forecasting of resources.- Expertise in managing Service Introduction, CDP compliance, SDLC, Network planning & Transformation and Cloud Migration.- Responsible to manage service/solutiontransitioning to in-life operational teams and workon continuous service improvements activities.- RFP response - Gathering legacy network information, perform analyses & session withSME and proposed new network technology solution to client.- People management- Managing/ supervising teams of people on project work with end-to-endproject recruitment.- Responsible to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters.- Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines. Show less

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  HCL Technologies

  Feb 2022 - now

  Project Manager

  Helping customers to achieve automation in cloud and on-premises environments. Participate and drive RFP discussion among different portfolios and submit the response.Driving workshop and working sessions for overall portfolio update and vendor engagement. Responsible to help customer to mitigate the risk of legacy NW components and provide suitable solution for compute requirements.Responsible to manage Network transformation, Application version upgrade and drive automation work.Responsible to understand the customer requirement on a portfolio base and add value to their environment.Responsible to work on RFS, prepare SOW and initiate technical discussion.Helping customer to achieve the automation in Public Cloud and Onprem environment by onboarding their public cloud resources to IAC.Helping customer in cost optimization of cloud resources via FinOps ways of working and framework.Driving IaC and Devops best practices to codify the manually created resources in Public Cloud.Driving workshops to enable the future roadmap to achieve automation. Show less