Kay Suttles

Experience

• 

  Charles Penzone, Inc.

  Aug 2015 - Aug 2017

  Guest Service Representative

  Managed the salon and spa schedule of over 50 employeesCreated relationships with guests, ensuring the best experience possible both at check in, and check out.Working in person and remotely at the Call Center location using SalonBiz software.

• 

  Acura Columbus

  May 2018 - Aug 2019

  Administrative Assistant

  Created a online database for the filing of paperwork.Answered/directed calls while managing the schedule of the dealershipHandled general office needs such as copying, faxing and sitting in on meetings

• 

  Orangetheory Fitness

  Aug 2018 - Dec 2021

  Sales Associate
• 

  Woodbridge Home Solutions

  Dec 2021 - Jul 2022

  Texas Production Assistant

  -Orchestrated the meticulous scheduling of numerous contractors, overseeing installations that consistently exceeded a monthly average of $40 million.-Established and diligently maintained a dynamic manifest, cataloging all completed projects and efficiently managing warehouse inventory.-Fostered and nurtured key relationships as the primary liaison for clients, contractors, and producers, ensuring seamless communication and client satisfaction.-Spearheaded comprehensive administrative responsibilities for the West Texas office, including managing expense reports, overseeing attendance records, obtaining permits, and coordinating travel arrangements. Show less

• 

  Robillard Plumbing

  Aug 2022 - Aug 2023

  -Leveraged PlanHub and QuickBooks to efficiently disseminate bids for both Plumbing and HVAC, optimizing bid management processes for enhanced productivity.-Spearheaded the creation and distribution of Request for Information (RFI) and Change Orders, ensuring clear communication and effective resolution of project-related inquiries.-Played a pivotal role in supporting Co-Presidents with comprehensive billing tasks, demonstrating proficiency in financial management.-Managed submittal requests with precision, maintaining an actively updated spreadsheet to monitor progress and streamline the submittal process.-Orchestrated a systematic Bid Tracker, overseeing bid statuses, due dates, awards, and contact information, enhancing project visibility and decision-making.-Established and maintained an organized system for document and plan filing, ensuring accessibility and efficiency in project documentation.-Streamlined material procurement by promptly ordering all approved materials upon receipt of GC-approved submittals.-Executed the issuance of comprehensive Close Out Documentation at the completion of each job, encompassing warranties, plans, manuals, certification letters, and inspection reports.-Facilitated the request and issuance of Letters of Intent (LOI) and Contracts, demonstrating proficiency in navigating contractual processes. Show less -Collaborated closely with Co-Presidents, providing comprehensive support across all billing functions.-Produced meticulous documentation for all invoices, ensuring accurate record-keeping and filing in QuickBooks for streamlined financial management.-Implemented a robust monthly billing log, meticulously tracking invoices for individual projects and house accounts, enhancing transparency and financial oversight.-Monitored project budgets, proactively identifying potential issues and providing valuable insights to ensure financial objectives were met.=Generated detailed Project Information Sheets, facilitating effective communication with suppliers and ensuring seamless project coordination.-Expertly reconciled Joint Check Agreements, ensuring accuracy and financial integrity in collaborative project arrangements.-Skillfully executed Lien Waivers, navigating complex legal and financial processes to safeguard project interests. Show less

  • Project Manager

    Oct 2022 - Aug 2023

  • Purchasing Administrator

    Aug 2022 - Oct 2022
• 

  Camping World

  Aug 2023 - now

  Construction Project Coordinator

  -Orchestrated and presented high-level weekly progress meetings for diverse projects-Developed sophisticated presentations for Senior Leadership, articulating strategic insights and project milestones-Conducted a comprehensive vendor procurement process, soliciting bids from across North America to optimize project cost-effectiveness-Conducted thorough research on wetland mitigation and compliance regulations, ensuring environmental standards across all projects-Provided integral support to Project Managers and the Director of Construction/Facilities in project documentation and administrative duties-Innovatively established a new sector within the CRM system to streamline project reporting, enhancing workflow efficiency-Demonstrated commitment to project success by personally traveling to support Project Managers at various sites across North America Show less