David Chen

Experience

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  Israel Defense Forces

  Dec 2004 - Mar 2008

  F15 Aircraft Electrician, IDF
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  ATL, Advanced Technology Leadership.

  Jan 2013 - Jan 2015

  Foreman

  - Specialized in low-voltage and security solutions.- Planned and executed projects, including bidding, negotiation with clients, and project implementation until delivery.- Managed a team of 8 employees across multiple locations simultaneously

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  Afcon Control and Automation.Ltd

  Jan 2015 - Jan 2017

  Project Manager

  - Specialized in fire and smoke detection systems, low voltage, and hospital life support systems.- Managed end-to-end processes, including initiation, planning, execution, monitoring, and closure.- Supervised field operations, achieving target goals, and handling procurement and financial management of budgets (up to 6 million SHEKELS) and profits.

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  Lam Research

  Jan 2017 - Jan 2021

  Field Services Engineer

  Engineer In Charge (Team Leader)- Managed and guided a team of 16 service engineers and technicians.- Expertly managed failure analysis, escalations, and data collection processes to drive effective problem-solving and resolution strategies.- Collaborated with procurement for equipment purchase orders, installations, and parts lists, meeting vendor requirements.Field Service Engineer- Conducted multidisciplinary tasks involving gases, RF, engines, electrical systems, and plasma within a clean room environment.- Performed hands-on troubleshooting, upgrades, and preventive maintenance.- Acted as a liaison between the customer (Intel) and Lam Research management for escalated issues. Show less

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  Bet Shemesh Engines Ltd.

  Jan 2021 - Jan 2022

  Manufacturing Engineering Team Leader

  - Oversaw workflow processes and ensured compliance with production plans.- Led new product introductions and implemented improvements for existing products.- Maintained effective communication and coordination with various plant departments, including quality assurance, maintenance, and production.- Ensured adherence to quality standards and protocols, including meticulous documentation.

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  Highcon Systems Ltd.

  Sept 2022 - Dec 2023

  Product Support Developer

  - Proficient in project management, consistently leading cross-functional teams to successfully deliver complex projects on time and within budget.- Develops support strategies, documentation, and training materials to enhance the customer experience.- Utilizes customer feedback analysis techniques and data collection methods to inform strategic decision-making and enhance product and service offerings.- Provides technical guidance and training to field service engineers and support technicians.- Serves as a technical liaison for customer inquiries and complex problem-solving.- Supports pre-sales activities by conducting product demonstrations and addressing technical requirements.- Contributes to product documentation and testing processes, ensuring accuracy and reliability. Show less

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  Dalia Energy

  Mar 2024 - now

  Mechanical Engineer