Sanjeev Sharma

Experience

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  Cogent E Services

  Jan 2017 - May 2019

  Customer Service Team Lead

  I joined Cogent in January 2017 as my first company, Where I was selected for Customer Care Executive. After spending a couple of months I got selected for the Assistant Team Leader profile for Tata Sky Customer Care project. I learned so many things about leadership and people management and completed my 1 year on the same profile. After completing the probation period I finally got a designation of a Team Lead in the same organization.

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  Airbnb

  Jul 2019 - now

  Operational Specialist

  I joined Airbnb in July 2019 as an Hotel Categorization Specialist, Since then I have worked on many different projects of Airbnb like, Lead Creation, Vagabond, Manual Matches Pricing, Lead Qualifier. Currently I am working as an Operations Specialist where my job responsibilities are to manage, check, verify and qualify the leads.