Agostina Baldi

Experience

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  Faena Hotel + Universe

  Mar 2004 - Dec 2005

  Events
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  Giorgio Armani Operations

  Jun 2004 - Jul 2006

  Events
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  Hotel Bel Air

  Nov 2004 - Dec 2004

  Events
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  Llao Llao Hotel & Resort S.A.

  Dec 2006 - Dec 2011

  Food and Beverage Coordinator

  • Coordinated with the appropriate department (i.e., Restaurants, Front Desk, Housekeeping) to meet guests ‘requests • Responded to special requests for VIP client arrivals to designate specific staff for service and amenities • Assisted in the coordination of large events • Contributed to maintaining the hotel’s prestigious “The Leading Hotels of the World” award • Collaborated with the Event and Sales Department

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  Crowne Plaza® Hotels & Resorts

  Jan 2012 - Oct 2012

  Food Services Assistant Manager

  • Communicated, trained, monitored and evaluated the performance of 20 team members • Interacted with prospective clients, made sales presentations, and assisted with the coordination of special event • Assisted the Food and Beverage Manager with administrative tasks and purchase orders

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  Aeropuertos Argentina 2000

  Oct 2012 - May 2015

  Premier and VIP Client Representative

  • Attentive to details and able to prioritize multiple tasks simultaneously providing highest standards of service to celebrities, Government members and VIP executives • Developed strong business relationships with Customs and Immigration departments • Assisted General Manager with membership sales, creating and updating reservations, coordinating with multiple airlines special needs or requests, and preparing staff schedules

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  Capital Consulting Group

  Jul 2015 - Jan 2016

  Administrative Assistant

  • Coordinated meetings, prepared reports and managed supplies • Acted as receptionist and the main point of contact for customers by providing a high level customer service • Responded to general inquiries and requests to resolve customer issues or referring them to an appropriate party within the organization

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  Holiday Inn Burbank Media Center

  Jul 2016 - Jun 2018

  Housekeeping Coordinator/Supervisor

  • Communicate to the Director of Housekeeping about all the movements in the department that involve the guest and the 70 employees • Coordinate and provide administrative support to all areas of the Housekeeping department • Work closely with all departments like Front Desk, Maintenance, Sales, Accounting and Food and Beverage to communicate day to day updates and changes • Follow department policies, procedures and service standards and follow all safety policies • Ensure all guest requests are addressed and provided on a timely manner Show less

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  CCS

  Jun 2018 - Jun 2021

  Service Manager

  Supervised of staff services of 105 associates, and facilities services for our high volume of clients and their different types of industries and areas, covering and taking care of all their needs and expectations working with excellence and quality service. Safety training. Planning work routines, shifts, and schedules. Payroll.

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  Vacasa

  Aug 2021 - Mar 2022

  Property Specialist
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  Haustay

  Mar 2022 - now

  Director Of Hospitality