Eugene Wong

Experience

• 

  Lambda Physik Co.

  Jun 2000 - Dec 2001

  Field Service Engineer

  • Ensured laser machine back to functioning stage in the shortest turnaround time.• Performed failure analysis by using FMEA in all incidents and provided solution to improve the machine condition.• Performed data analysis to monitor machine condition daily and reported any abnormal data to the worldwide technical team.• Planned, scheduled and perform regular maintenance to the laser machine to prevent unexpected machine breakdown.• Communicated and presented the data analysis and customer feedback to the management periodically.• Resolved customer complaints and to ensure customer satisfaction was met. Show less

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  Hewlett-Packard

  Apr 2002 - Jun 2007

  Senior Product Safety & Regulatory Engineer

  • Coordinated with worldwide Technical Regulation and Standards Engineers, program teams, contract manufacturers and external regulatory agencies and test labs to ensure that no program schedule or intro slippage as a result of technical safety or regulatory non-compliance thru good project management.• Standardized safety and regulatory processes to provide a common platform and methodology used by regulatory team worldwide.• Run projects with Contract Manufacturers in ensuring agencies factory audits resulted in zero non-complying situations.• Enabled new factory to meet internal HP and external agencies regulatory requirements in order to pass the external agency initial factory inspection.• Established the ESD guidelines and act as the main ESD coordinator for HP Malaysia.• Worked with worldwide regulatory team to resolve country new emerging issue that has impact on the HP products.• Acted as a consultant to internal customer and external contract manufacturers on all matters related to worldwide product safety and regulations. Show less

• 

  Zhongshan Eurotec Electronics Ltd

  Jul 2007 - Jun 2008

  Compliance Manager

  • Lead the safety and EMC team to ensure that products met the regulatory requirements thru various assessments and testing.• Established internal safety lab and work with UL to bring the lab to WTDP status according to targeted timeline.• Built up the team technical competency thru proper training and task assigned.• Lead and initiated new projects in test and external agency management strategy to achieve time and monetary savings in testing and agency cost.• Standardized safety and regulatory processes to shorten the total testing lead time.• Maintained good relationship with different vendors and test labs to ensure that test operation was conducted in the most effective way. Show less

• 

  Microsoft

  Jun 2008 - Apr 2024

  • Responsible for the environment regulations monitoring in Asia and work with the subject matter expert and R&D team for any new emerging regulations that have product impact.• Partnering closely with product development and NPI teams from the product conceptual stage to mass production and be a trusted member of the project.• Deliver all assigned projects within schedule/performance/cost tolerance.• Develop and run the Restricted Substances Control audit program in the region.• Manage and maintain a good relationship with third-party Environmental test labs and vendors providing environmental resources to ensure services provided meet the timeline and cost expectation.• Monitored e-waste and recycling regulations in Asia and managed relevant acitivities in the region before they're handed to the new recycling team in the company.• Manage ‘closest to pin’ accuracy on financial targets. Ensure that the group expenses are always within the budget by working with the finance team closely.• Build and maintain a good relationship with regulatory authorities and other associations in the region, to get first-hand information of any new emerging regulations. • Hire, retain, and build a top-performing team in the region.• Work with employees to set the right expectations and goals, mentor and coach employees to work towards the goals.• Lead in-region ISO 9001/14001 activities. Run ISO 14001 programs, for example, energy-saving, recycling activities in the office. Build an environmentally friendly culture and mindset in the region.• Qualified As Appropriate interviewer for the company that has the responsibility to ensure that the company hires the best talent that can fit into Microsoft's working environment.• Lead the poll team to study the annual survey result, developed interview questions, and proposed recommendations to management in responding to employees' voices. Show less • Responsible for the EMC, Environmental regulations tracking in Asia and work with subject matter expert and R&D team for any new emerging regulations that have product impact.• Built and maintained good relationship with regulatory authorities and other associations in the region, to get the first hand information of any new emerging regulations. Influenced the new policy that under development where applicable.• Managed and maintained good relationship with third party EMC, Environmental test labs and outsourcing vendors to ensure services provided meet the timeline and cost expectation.• Managed ‘closest to pin’ accuracy on financial targets. Ensure that the group expenses are always within the budget by working with the finance team and stakeholders closely.• Lead the EMC and Environmental team to work with product development and NPI teams to ensure compliance launches for all products, manage compliance of sustain/MP builds.• Delivered all assigned projects within schedule/performance/cost tolerance and support BGs to reach revenue and CM targets. • Hired talent and built high performing team. Identified and defined challenging and realistic commitments with employees and hold them accountable for achieving them.• Established high standards of performance and built a climate of mutual accountability in the team.• Joined Microsoft Manufacturing Supply Chain leadership team in China from 2010-2014. Leadership team focused on setting strategic direction in China and provide operational leadership to all functional teams.• Elected as 'High-Potential' program candidate for three straight years (FY10-FY12) and only less than 5% of employees will be chosen each year.• Qualified As Appropriate interviewer for the company. Responsible to ensure that company hires the best talent that can fit into Microsoft culture. Interviewed more than 130 candidates as AA interviewer.• Lead in-region ISO 9001 activities. Show less

  • Director, Environmental Compliance

    Mar 2022 - Apr 2024

  • Environmental Compliance Lead

    Jan 2015 - Mar 2022

  • Sr. Compliance Manager (EMC/Safety/Environmental)

    Jun 2008 - Jan 2015