Aisling Cusack

Experience

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  Irish Defence Forces

  Apr 2010 - Jan 2016

  Infantry Soldier

  - Military trained in foot and arms drill, communications, unarmed combat, field-craft, tactics and weapons training.- Performed several Guard of Honours for the President of Ireland, Irish leaders and visiting delegates.- Engage in activities which draw upon physical and mental capabilities.

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  Permanent tsb

  Jun 2010 - Sept 2014

  Customer Service Advisor

  I began working here immediately after my sitting my Leaving Certificate examinations. I was hired as summer staff and the quality of my work resulted in being invited back each summer during my degree. The financial sector was an area I was unfamiliar with when I finished school. When I began working for Permanent TSB, I learned quickly and worked in a busy Dublin branch, taking on many responsibilities at an early stage. During my time in PTSB, my team and I won a number of branch competitions. We were awarded with the highest number of sales leads for home insurance. This depended hugely on my enthusiastic, face-to-face up-selling of products and services to customers. Other duties and responsibilities:- Carried out online transactions for customers.- Engaged in selling products and services face-to-face in the bank (home insurance, car insurance, life insurance, savings). - Resolved problems and discrepancies concerning customers’ accounts, customer service advisory, dealing with queries. - Performed transactions on foreign currency for customers, informed them about regulations and computed fees for exchanges.- Monitored foreign currency and placed orders for a supply to meet the demand. - Handled large amounts of cash daily and responsible for cash balance.- Trained and supervised new staff. Show less

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  Dunnes Stores

  Oct 2012 - Jan 2013

  Checkout Staff
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  ITT Dublin

  Jul 2015 - Jun 2017

  Deputy President for Education (ITT Students' Union)

  I was elected to this position by students of ITT Dublin in March 2015. I recruited and managed a campaign team who worked alongside me to inform the student body of what my values were and what I could do for them if elected. The election campaign included radio interviews, public addresses, online campaigns and on the ground canvassing. The role involves representing over 5,000 students and looking after any academic issues and matters relative to their wellbeing. In my first term in office, I wanted to make positive change for the students of ITT.I proposed and authored academic policy changes within the Institute which were successfully passed and implemented to enhance student progression and retention. This involved research into the Marks and Standards documents of other third-level institutions and carefully examining the content of our own documents. This was a long process with different stages. My proposal was debated heavily and I demonstrated why changes were necessary and advantageous to the Institute and students which resulted in the proposal being passed by majority vote.Other responsibilities include:- Recruit and manage the class representative system.- Run educational campaigns and offer one-to-one support to students.- Represent students on Academic Council of ITT Dublin.- Advocate for students on disciplinary and appeals boards.- Represent students on various committees and boards in ITT Dublin.- Plan and organise events such as Graduation Balls, European trips, night-time events, etc. - Representative to the Union of Students in Ireland. (Nominated 'Best Speaker' at USI Congress 2016)In March 2016, I was re-elected by the students of ITT Dublin to represent them for a second term.I was elected onto a campaign taskforce by members of USI National Council 2016/2017. Show less

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  Union of Students Ireland

  Jul 2017 - Jul 2019

  •Full-time elected position representing 80,000+ students in more than 8 institutions. •Mobilised thousands of students to demonstrate against the introduction of student loan schemes. •Responsible for communications within the region. This included communicating the ethos and work of USI to member organisations, external organisations, and the general public within the region. •Managed a national voter registration campaign which saw 30,000 students registering to vote. •Ran training events for student representatives.•Organised campaigns in campuses across the region. •Trained students ahead of campaign to repeal the eighth amendment. Show less

  • Vice President for Equality and Citizenship

    Jul 2018 - Jul 2019

  • Vice-President for the Dublin Region

    Jul 2017 - Jun 2018
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  AHEAD (Ireland)

  Jul 2018 - Jun 2019

  Member Board Of Directors
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  Irish Council for International Students (ICOS)

  Jul 2018 - Jun 2019

  Member Board Of Directors
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  Cicero/AMO

  Sept 2019 - Nov 2020

  Working on public relations and government affairs campaigns for clients in property, infrastructure, transport, fintech and payments industries.Managing and maintaining the day-to-day workings of client accounts, including the account team, and updating clients on relevant news and topical issues. Understanding the regulatory needs of clients and creating strategies to engage with stakeholders on key issues. Researching and analysing strategies, policies and regulations. Developing pitch decks and pitching for new business. Drafting political reviews to be distributed to clients. Show less

  • Account Manager

    Feb 2020 - Nov 2020

  • Account Executive

    Sept 2019 - Feb 2020
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  Houses of the Oireachtas

  Nov 2020 - May 2023

  Political Assistant to the Minister for Children, Equality, Disability, Integration and Youth

  Working as part of the ministerial team, providing media relations/communications, administrative and political support.Drafting press releases, emails, newsletters to promote the Minister's work. Managing all social media platforms and content. Responding to media queries. Acting as a liaison between the Minister and members of Government, other politicians and their staff, party representatives and members, and Department staff. Progressing casework on behalf of constituents and other parliamentarians. Preparing the Minister for media engagements on TV and radio. Show less

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  Health Service Executive

  May 2023 - Mar 2024

  Communications Officer, National Genetics and Genomics Office

  Leading on communications and patient and public involvement (PPI) in the implementation of the National Strategy for Accelerating Genetic and Genomic Medicine in Ireland.

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  Fórsa trade union

  Feb 2024 - now

  Policy and Research Officer