Mark McDonald

Experience

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  US Army

  May 2003 - May 2007

  Training NCO / Unit Armor

  Training NCO● Served as the Company Training Sergeant for a 123 Soldier Headquarters Company Engineer Brigade after being promoted twice within one year in Afghanistan for superb work ethic and knowledge of job● Confirmed that training conducted was thoroughly recorded with Microsoft Excel to include the subject, resources needed, references used and individual(s) in need and responsible for specific training sessions● Created and coordinated thorough training presentations and conducted training modules for entire company through the use of Microsoft PowerPoint, field resources and Army standards of procedures● Oversaw the health, welfare, training of required job procedures and professional development of four soldiers straight from basic training while being responsible for over $200,000 worth of equipment and sensitive itemsUnit Armor ● Entrusted with full access and security of all sensitive items and weaponry inventory of the brigade● Conducted annual maintenance checks on all sensitive items with meticulous detail which resulted in no weapon malfunctions through Afghanistan deployment● Maintained records through Microsoft Excel and made sure that sensitive items were properly signed in and out of the arms room with thorough follow through of U.S. Army policies Show less

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  Country Inn Steak and Seafood Restaurant

  Jul 2007 - Aug 2008

  Food Prep/Server

  ● Kept pace with numerous customers’ food and drink orders, prepared side dishes, bussed tables and operated the cash register ● Followed specific opening and closing routines

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  Sam Houston State University Residence Life Maintenance Department

  Jun 2009 - Jul 2010

  Student Employee

  ● Maintained, delegated and updated work orders by SHSU students living in the dormitories on campus with University database system● Conducted thorough furniture and key inventories of all the dormitories during summer semester verifying and assuring all equipment met company standards with the use of Microsoft Excel

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  Walmart

  Jun 2012 - Mar 2024

  • Functionally lead the implementation of the Global Supplier Management Tool, creating a simplistic on-boarding experience for suppliers interested in doing business with Walmart using agile methodology • Leveraging multiple tools to include SharePoint, JIRA, FieldGlass, Clarity and Service Now to collaborate with internal corporate customers, business and technology stakeholders so to develop and execute highly detailed organized project plans • Oversees and facilitates the delivery of SAP solutions which include functional testing, data management/remediation and training • Develop collaborative communication and execution plans indicating how and when all key stakeholders will be engaged, prepared, consulted and informed over the course of all projects.• Mediate communication and take on a liaison role between the product owner, the development operations team and senior leadership• Representative of support for continual progress as a change agent in supporting the adoption of a new systems and the sunset of existing classic business systems through detailed roadmapping and budgeting strategy• Assist in planning and executing community outreach activities• Capture, record, report, and escalate program risks, issues, and changes to the appropriate stakeholders in a timely fashion. Show less • Prepare business process analysis and documentation by gathering data elements and business requirements • Manage multiple small-scale projects within a project while simultaneously managing functional support activities globally• Provide up to date data expertise to ensure the development, execution and improvement of action plans to include data mapping and process flows with Viso• Support the implementation of business solution systems by developing relationships with key stakeholders within the business Show less ● Create and promote superior customer service, store cleanliness and associate efficiency through delegation and follow-up, and implement needed adjustments through one on one evaluations/reviews for best possible customer experience● Involved in retail management, recruitment & retention, store planning, design and implementation as well as associate development● Ensure merchandise in-stock and store readiness through handheld and computer based SAP inventory systems and databases to maximize profit and return on investment ● Adapt to consistent new situations with rotations to new areas of store as well as all of the supporting associates and management in their respective departments every three to six months● Execute merchandising programs to meet schedule and standards of excellence● Calculated detailed store function statistics through use of Microsoft Office and Microsoft Word Show less

  • Senior Product Manager

    Oct 2018 - Mar 2024

  • Multiple positions

    Jun 2012 - Mar 2024

  • Senior Software Engineering

    Feb 2016 - Oct 2018

  • Project Specialist II, SAP Global Supplier Management

    Dec 2014 - Feb 2016

  • Assistant Manager

    Jun 2012 - Nov 2014