Brie G

Experience

• 

  Metro Medical Messaging Service

  Apr 1994 - Aug 1997

  Customer Service Representative

  Provide telephone answering and paging dispatch service exclusively for medical professionalsLiaison to doctors in emergenciesRoute calls to the appropriate extensions based on urgency

• 

  Connections for Hair

  Apr 2000 - Aug 2002

  Hair Replacement Specialist

  Create customer profilesConsultations for multiple hair replacement systemsCustom blend and prepare hair swatchesPerform fusion extension services and other replacement systems on clientsEducate customers on hair care, products, and maintenance plansInventory: reconcile and order materials

• 

  Great Clips, Inc.

  Aug 2002 - May 2006

  Assistant Manager/ Manager

  Managed a staff of up to 12 employeesTrained, evaluated, and coached AssociatesMonitored efficient operations within a fast-paced group environment; breaks, attendance, and technical skillsAssisted complications with technical skills, computer systems, and at register with customer servicesPerformed random monthly Quality ChecksMaintained inventory: reconciliation, ordering, pricing, and stockingFostered and motivated positive individual and team goals through specific objective planning to ensure continued success Created sales invoices, memos, letters, and meeting agendas Accounts PayablePerformed styling services for high volume of diverse clients with a high rate of return Created classes on product and sales education for Associates Show less

• 

  Town & Country Montessori

  Jul 2006 - Feb 2008

  Assistant Teacher

  Ages: 1-6, Sign, classroom of 29 childrenSpecial Education: Autism, CPS cases, and underservedDeveloped tactile skills, sound recognition, and pronunciationCreated and supervised games that promoted physical, mental, and social development Observed students' performance, and recorded relevant data to assess progress Planned, prepared, and developed various teaching aids, interactive displays, exhibits, and demonstrationsTutored children individually or in small groups to help each master and reinforce their weekly learning concepts; provided extra assistance to students with special needs Displayed students’ work in a manner appropriate for their eye levels and perceptual skillsSupervised students in classrooms, halls, cafeterias, school yards, and on field trips; maintained attendance and incident reportsTherapeutic regimens, such as behavior modification and personal development programsCommunicated in basic sign language story times, Children’s Yoga Show less

• 

  UT Child Development Center

  Mar 2008 - Jul 2008

  Assistant Teacher

  InternshipPre-K ages: 3-6, classroom of 27 children Communicated frequently in basic Sign LanguageGuided children throughout day, prepared lesson plans, newsletter

• 

  Great Clips, Inc.

  Jul 2008 - Mar 2011

  Store Manager

  Managed a staff of up to 15 employeesRecruited, interviewed, trained, evaluated, and coached AssociatesMonitored efficient operations within a fast-paced group environment; breaks, attendance, and technical skillsAssisted complications with technical skills, computer systems, and at register with customer servicesPerformed random monthly Quality ChecksMaintained inventory: reconciliation, ordering, pricing, and stockingHuman Resources functions: performance reviews, goal setting, and disciplinary actions, InsuranceData Management: organized employee files, updated government documents, and consumer databaseCreated and distributed weekly schedules; reviewed requests and vacation eligibilityPayroll Fostered and motivated positive individual and team goals through specific objective planning to ensure continued success Monitored team and individual productivity, break, and sales reportsCreated sales invoices, memos, letters, and meeting agendas Accounts PayablePerformed styling services for high volume of diverse clients with a high rate of return Created classes on product and sales education for AssociatesGenerated contacts for community outreach programs and MarketingCreated motivational contests with awards for technical and sales performanceRecord Weekly Sales of $10,000Highest Weekly Customer CountRecord Product Sales for Grand Opening Show less

• 

  Mary Lee Foundation

  Mar 2011 - Feb 2012

  Executive Leasing Assistant, Assistant Grant Writer, Food Pantry Manager

  Assistant Grant WriterRecorded and compiled Compliance ReportsCase Manager: residential financial services, patient files, scheduled appointmentsCreated and routed Maintenance requests: call logs, follow-up, closure, and filingReceived housing applications, and routed to appropriate departmentsRedesigned filing systemCreated Meeting agendas, took minutes, and compiled summary reportsEvent planning: setup classes for residents, and organized VolunteersCreated Marketing fliers, newsletters, and other communication documentsMonitored donation files and updated resource networkGreeted guests, routed calls, sent resource sheets to inquiriesManaged Food Pantry: ordered, stocked, operated, and supervisedLogged Employee work hours and supervised workCrisis intervention and behavior managementAwarded funds of $9,500 for security camera system throughout Community Square Show less

• 

  Sally Beauty Company

  Mar 2012 - Jan 2013

  Store Manager

  Managed a group of 10Interviewed, hired, trained, evaluated, and coached AssociatesMonitored breaks and attendanceAssigned inventory and cleaning tasksInventory Management: reconciliation reports, ordering, pricing, stocking, loss prevention, prepared monthly merchandising displaysMaintained reports: daily sales, performance, customer returns, monthly, quarterly, and yearlyTrained Associates on product knowledge, customer services, and daily operationsGuided Associates on hourly sales reports to achieve goalsPromoted monthly sales contests, team and individual goal settingHuman Resources functions: performance reviews, goal setting, and disciplinary actions, InsuranceCreated and distributed weekly schedules; reviewed requests and vacation eligibilityPayrollAccounts PayableIncreased average hourly sales by $2Increased Associates hourly averages from $12 to $19 in daily productivity sales Consistently exceeded monthly sales goals to attain prizes for Associates Show less

• 

  Birds Barbershop

  Jan 2013 - Feb 2014

  Hairstylist

  Client consultationsHair shaping & styling

• 

  Sport Clips Haircuts

  Feb 2014 - Jun 2014

  Hairstylist

  Greet customers and create client profilePerform styling and massage serviceEnsure customer satisfaction upon checkoutGeneral cleaning and operational duties

• 

  HACA

  Jun 2014 - Sept 2014

  Assistant Property Manager

  Temp• Collect rent, housekeeping inspections, issue notifications• Schedule pest control, route maintenance orders, close and file• Compile and collect lease paperwork, signatures, interim information, update changes• Reception and route phone inquiries, and refer to special programs• Property walks, structural maintenance reviews• Schedule walk-throughs and move-ins

• 

  Elsass Academy

  Sept 2014 - Jun 2015

  Office Assistant

  Equivalent to Assistant Principal/ Nurse's office; coached children on considering choices, understanding consequence, and making positive decisions to increase contentment.Event planningParent correspondenceTuition collectionClassroom relief/stand-inMaintenance property walksReceptionistInventoryMaintain minimum standard guidelines and train staff

• 

  Central Market

  Jun 2015 - now

  Barista and Chef's Case
• 

  Heritage Pointe

  Jun 2015 - Oct 2015

  Assistant Property Manager

  TempTax credit, section 8Compliance filesLeasing, resident correspondence, notices, violations

• 

  Brookfield

  Oct 2015 - Nov 2015

  Assistant Community Manager

  TempRehab property; vendor accounts, punch-list follow-upLeasing, move-in follow-ups, marketing / welcome packets, renewalsStrong collection on delinquencies, NTVs, SODAs, evictions, fee codingNotices, all resident correspondence, vendor accounts, marketing

• 

  Associa

  Dec 2015 - now

  Office and Event Manager / Lifestyle Concierge

  Event, club, and class planningSecure reservations