Wiraj Jayasekara

Experience

• 

  Lanka Communication Services (Pvt) Ltd.

  Apr 2017 - Jan 2018

  Assist end-users with network-related issues, including connectivity problems and access requests Interact with network equipment vendors for procurement, support, and maintenance of networking hardware and software Maintain detailed documentation of network configurations, diagrams, and procedures. Keep records of IP address allocations, subnetting, and network asset inventory Implement security measures to protect the network from unauthorized access, malware, and other threats

  • Associate Network Engineer

    Nov 2017 - Jan 2018

  • Network Administrator

    Apr 2017 - Nov 2017
• 

  GE Transportation, a Wabtec company

  Jan 2018 - Aug 2021

  Involved in designing, configuring, and deploying hardware and software systems Regularly perform system maintenance tasks such as patching, updating, and upgrading software and hardware components to ensure optimal performance and security Implement and maintain system monitoring tools to proactively identify and address issues such as hardware failures, resource bottlenecks, or security threats investigate and resolve system and network-related problems, including diagnosing hardware and software issues, analyzing logs, and implementing corrective actions Implement and enforce security measures to safeguard the organization's systems and data, including firewalls, access controls, and vulnerability assessments Train IT staff and end-users on system-related topics and best practices Show less Provide technical assistance and support to end-users who are experiencing hardware, software, or network issues Listen to end-users' descriptions of problems and use diagnostic tools and techniques to identify the root causes of technical issues Resolve technical problems by guiding end-users through step-by-step solutions over the phone or via remote desktop support Contribute to the development and maintenance of a knowledge base that includes common troubleshooting procedures and solutions for reference by both support staff and end-users Escalate complex or unresolved issues to higher-level IT support teams or specialized technical experts for further investigation and resolution Promote and enforce IT security policies and educate end-users Reset user passwords, unlock accounts, and assist with user account management tasks, including access permissions and group memberships Show less

  • System Administration Specialist

    Jan 2019 - Aug 2021

  • Help Desk Support Engineer

    Jan 2018 - Dec 2018
• 

  ShipXpress, a Kaleris company.

  Aug 2021 - Apr 2022

  System Support Engineer

  Involved in designing, configuring, and deploying hardware and software systems Regularly perform system maintenance tasks such as patching, updating, and upgrading software and hardware components to ensure optimal performance and security Implement and maintain system monitoring tools to proactively identify and address issues such as hardware failures, resource bottlenecks, or security threats investigate and resolve system and network-related problems, including diagnosing hardware and software issues, analyzing logs, and implementing corrective actions Implement and enforce security measures to safeguard the organization's systems and data, including firewalls, access controls, and vulnerability assessments Train IT staff and end-users on system-related topics and best practices Show less

• 

  Kaleris

  May 2022 - now

  Responsible for designing, implementing, and maintaining CI/CD pipelines for application deployment infrastructure provisioning using terraform Managing EKS clusters & deploying applications in K8s Monitoring and maintaining the health and performance of our production systems, ensuring high availability Implementing security best practices and ensuring compliance with industry standards Staying up-to-date with industry trends and best practices in DevOps and automation

  • Senior DevOps Engineer

    Oct 2023 - now

  • DevOps Engineer

    May 2022 - Oct 2023