
Melody Higgins, PHR, SHRM-CP
Regional Director, Human Resources and National Benefits Manager

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About me
Director, Human Resources Penn-Mar Human Services
Education

University of Delaware
2018 - 2018National Leadership ConsortiumActivities and Societies: • Increased capacity to lead teams, organizations and systems to enhance the quality of services for people with disabilities; • Better alignment of beliefs and values with principles of person centeredness; • Enhanced personal leadership skills; • Higher confidence in personal leadership efficacy; and • The establishment of relationships with leaders who will continue to motivate and invest in each other. Professional leadership training with the National Leadership Consortium on Developmental Disabilities Maryland Leadership Institute.

Leadership Carroll Class of 2011
2011 - 2012
University of California, Riverside
-BA Economics
Experience

Advanced Radiology (Subsidiary) Radiologix (Parent Company)
Jan 1986 - Jan 2002Regional Director, Human Resources and National Benefits ManagerDirected day-to-day operations of the Human Resources Department including budget management, strategic planning, growth/expansion, performance management, benefits administration, employee relations, training and staff development, safety/compliance, compensation, staffing/recruitment, retention, reward/recognition, payroll administration, HRIS and compliance with state and federal regulations.Developed, implemented and guided all Radiologix benefit programs including medical, dental, vision, life, disability insurance programs, 401k, Flexible Spending Accounts, COBRA and EAP, which encompassed over 2,200 employees nationwide. Continually monitored and maintained equity with current benefit trends, programs and legislation. Show less

CHANGE, Inc.
Feb 2003 - Dec 2019Human Resources DirectorManaging the day to day operations, developing policies and practices, and creating the future direction of Human Resources and Payroll functions at Change. This includes overseeing the development and maintenance for a workforce of approximately 130 employees.

Penn-Mar Human Services
Jan 2020 - nowDirector, Human Resources Strategy and SystemsCHANGE, Inc. merged with Penn-Mar Human Services on January 1, 2020. My new role within the organization is to assist in planning and implementing the future direction of HR in support of the PMHS Strategic Plan. Lead HR strategic planning, HR systems and processes, reporting and technology development, compensation and benefit programs.
Licenses & Certifications

Professional in Human Resources (PHR)
HR Certification InstituteFeb 2001
Certified Employee Benefit Specialist (CEBS)
University of PennsylvaniaSept 2002- View certificate

SHRM-CP
SHRMApr 2015
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