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Austin Aigbe

Austin Aigbe

Followers of Austin Aigbe1000 followers
location of Austin AigbeLagos, Lagos State, Nigeria

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  • Timeline

  • About me

    Service Delivery Manager at Ericsson

  • Education

    • Cambridge Judge Business School

      2019 - 2020
      Executive Education Business Analytics: Decision Making Using Data

    • University of Lagos

      2000 - 2006
      BSc Electrical and Electronics Engineering

  • Experience

    • Ericsson

      Jan 2009 - now

      Customer support contract management, execution and fulfillment with customer satisfaction.Support contract Profit and Loss responsible.Multi-domain (OSS, BSS, Radio, Cloud, Packet and Circuit-Switched network) support management.Strategy development and execution for high performance service delivery. Managed Services: Multi-vendor WCDMA RAN data analytics and performance management.Development of a 3G Radio Access Network Strategy (2015 Q1) Handbook for the largest Telecom operator in Africa. Ericsson Microwave Mini-Link Traffic Node expert.LTE and WCDMA radio network data analytics and optimization.Created WCDMA toolbox: A data analytics tool for 3G optimization written in Python. GSM Mobile Media Gateway (M-MGw) configuration design

      • Service Delivery Manager

        Feb 2015 - now

      • Performance Management Subject Matter Expert

        May 2014 - Jan 2015

      • Senior Network Engineer

        Jul 2009 - May 2014

      • Mobile Soft Switch Design Engineer

        Jan 2009 - Jul 2009

  • Licenses & Certifications

    • Ericsson Leaders Core Curriculum (LCC) Program

      Ericsson Telecommunications Inc.
      Mar 2023
      View certificate certificate

    • Transition into Product Management

      ProductDive
      May 2021
      View certificate certificate

    • Business Analytics: Decision Making Using Data

      Cambridge Judge Business School
      Mar 2020
      View certificate certificate

  • Honors & Awards

    • Awarded to Austin Aigbe
      Market Area Middle East And Africa Operational Excellence Award for 2021 Ericsson Feb 2022
    • Awarded to Austin Aigbe
      Power Award for Outstanding Performance Ericsson Oct 2021
    • Awarded to Austin Aigbe
      Star Award Ericsson Oct 2021 For an outstanding performance and winner of the Customer Unit Strategy Meeting
    • Awarded to Austin Aigbe
      Ericsson Certificate of Excellence Ericsson Apr 2021 Well-deserved recognition for excellent performance in Best Performing Support Team, MMEA NEW S&R CU MTN.
    • Awarded to Austin Aigbe
      Ericsson MVP Leadership Award Ericsson Apr 2016 Most Valuable Player in the category of Leadership

  • Volunteer Experience

    • Maths & Physics Teacher

      Issued by National Youth Service Corps on Jan 2007
      National Youth Service CorpsAssociated with Austin Aigbe