Usha Penmetsa

Experience

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  Franklin Templeton

  Oct 2004 - Jun 2021

  Senior Programmer Anayst

  Senior programmer analyst with over 17 years of experience in IT industry specifically in MS Dynamic CRM, SSIS, Power BI, Data Migration, ETL solutions, Requirement Gathering, Functionality analysis, Data Mapping, Data load, Solution Design, Scripting, Automation and provided optimized solution for multiple business solutions. o Currently working on MS Dynamics CRM 9.2 development and Siebel CRM 8.x, CRM desktop 3.10 supporto Have full life cycle implementation experience of moving from Siebel CRM to Dynamics 365 CRM and from Avenue CRM to Siebel CRM. Technologies used are - Oracle 11g, oracle developer tool 4.0 , SSIS packages, java script, MS SQL server 2000, DTS packages, Dynamics CRM, Siebel CRM, For project development I used Azure DevOps, agile methodology and planning poker, For communication I used MS lync, MS teams and for tracking project work and production support work I used Infra, ServiceNow, Jira. For automating data loads I used ControlM and scripting.o Played key role in application server refreshes and upgrades (Windows servers, XP,vista,7 and 8).o Project closure – post implementation review initiation and best practice identification.o Holding and scheduling defect triage meetings, requirement clarification meetings with different teams o Utilized communication skills to collaborate and develop effective working relationships with colleagues and FT global sales teams from USA, Europe, south Africa, middle east, China and Japan.o Expertise in real time problem solving and making recommendations to modify and improve the program when necessaryo Effectively scoping complex problems and using business acumen to make knowledge-based decisions Show less

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  HCL Technologies

  Jul 2021 - Sept 2022

  Technical Lead
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  Self-employed

  Sept 2023 - now

  Freelance