Davis Johnson

Experience

• 

  Carroll High School

  Dec 2008 - Nov 2011

  Student IT Intern

  Imaging of mainly Macintosh machines throughout a four building school district. Includes managing network equipment, installation of SMART boards and projectors, and training students/staff on new software.

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  Sound and Service

  Nov 2011 - Aug 2012

  Salesman/Installation Tech and IT Manager

  Sale and installation of high end audio/video equipment for home and mobile applications. Also included installation of web-integrated whole home entertainment systems as well as managing the store's network and various connected devices.

• 

  Iowa State University

  Oct 2012 - Mar 2014

  Student Technician for Equipment Acquisition Services

  Provide second-level support for over 3,000 administrative devices supported throughout Iowa State campus and the IASTATE domain. This includes the Board of Regents, Iowa Energy Center, and Iowa State's research park facilities. Generally included imaging various Macintosh/Windows computers, including thin/zero clients. We also provided support for notebooks, printers, and other mobile devices. The tasks often involved self management, scheduling with clients, stocking a company vehicle with necessary components, and responding to emergency circumstances when critical function machines would fail. Occasional network configuration and troubleshooting was also required. Show less

• 

  Danfoss

  Mar 2014 - now

  Provide top level support for computers necessary to production in local and global environments, from initial imaging and setup to diagnosing and troubleshooting failures in a time-critical industrial setting. Daily tasks vary widely, but in general include troubleshooting issues and handling computer replacement. This often involves managing future updates, establishing PLC communication, exploring compatibility issues, understanding various production software (LabVIEW, Ignition, VB6 applications, etc.) and working closely with production employees. For computers that cannot be upgraded, risk mitigation must be established. Other daily tasks might involve building SSRS reports, setup and configuration of production HMIs, setup and configuration of tablets for use in the factory, troubleshooting peripherals, etc. In addition, I handled the remediation of Windows XP machines after the XP End of Life. Also, where necessary, I will train and orient staff with software that is either "off the shelf" of developed in house. Another significant portion of my job includes working on projects, whether for local or global use. Several of these projects involved assisting in development and the deployment or launch. Projects demand very accurate, secure, and scalable solutions in order to be feasible for a global company, and meeting these criteria was a crucial part of my role. Show less

  • Lead Consultant

    Mar 2020 - now

  • Product Lifecycle Management Consultant

    May 2017 - Mar 2020

  • Manufacturing IT Intern

    Mar 2014 - May 2017