Huynh Thoa

Experience

• 

  YKKAP Facade

  Nov 2013 - Jun 2014

  Drafter

  Position: Curtain Wall Design Engineer / Draftsman Developed engineering blueprints and drawings using AutoCAD and Autodesk Mechanical. Prepared layouts, shop drawings for submission, ensuring they pass QC protocol at all time. Generate fabrication and manufacturing drawings to be issued to the shop floor and prepared drawings/parts, parts list as required. Provided bills of material for supplies that are required to physically install the material in the field.

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  Freelance Interior Designer

  Jul 2014 - Feb 2015

  Interior Designer

  Role: F&B Interior Designer. Projects: Kiosk of Burger King, Popeyes, Star Café, Big Bowl, Puro Gusto Location: International Terminal 2 of Noi Bai Airport in Ha Noi, Domestic Terminal Tan Son Nhat Airport in HCMC. The Investor: Autogrill VFS F&B Company Designed and presented intricate ideas to the investor - Autogrill VFS F&B Company base on their standards. Provided project design support by fabrication drawings. Through designs, ensure projects are in compliance with regional and company standards. Develop engineering blueprints and drawings using AutoCAD and Autodesk Mechanical. Conduct in-the-field surveys, compiling data for the construction of blueprints and drawings. Collaborated with 3D artists. Worked with new hires on CAD projects. Worked with carpenters, workers, and plasterer on construction sites to consistently met assigned project deadlines. Show less

• 

  Platinum Global Co., Ltd.

  Mar 2015 - Aug 2017

  Customer: Pulte Homes Inc. – Home construction company in Atlanta, GA, USA Managed and lead a group of 28 production staff. Communicated company goals and motivated team members and assessed performance; Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints; Plans, schedules, and reviews workload to make sure all products are delivered on time as client's expected; Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance; Customer: Boutique Homes - Home builders in Melbourne, Australia Managed and leaded a group of 10 production staff. Communicated company goals and motivated team members and assessed performance. Provided help to management, including hiring and training, and kept management updated on team performance. Communicated concerns and policies among management and team members. Created 3D housing models and published to architectural drawings based on client’s requests, building specifications, calculations and sketches. Software: ARCHICAD – developed by Graphisoft, the Hungarian company. Show less

  • Team Lead

    Jul 2016 - Aug 2017

  • Drafter

    Mar 2015 - Jun 2016
• 

  MiTek / Platinum Global Co., Ltd

  Sept 2017 - now

  Builds teams, manages and leads a group of production staff; Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints; Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally; Assists Training and Development team with hiring processes and the Induction Training for new staff; Reviews existing training materials produced by third parties to determine appropriateness and relevance; Supports operation manager and performs management duties when manager is absent or out of office; Responsible for the production, and planning of daily operations; Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary; Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks; Communicates deadlines and common goals to team members; Develops strategies to promote team member adherence to company regulations and performance goals; Conducts team meetings to update members on best practices and continuing expectations; Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines; Ensures company brand materials and physical working spaces meet and exceed company presentation standards; Show less

  • HRM - Learning, Development & Performance Improvement

    Jan 2020 - now

  • Team Manager

    Sept 2017 - Jan 2020