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Christian Hofer

Christian Hofer

Apprentice Electrician

Followers of Christian Hofer106 followers
location of Christian HoferElsbethen, Salzburg, Austria

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  • Timeline

  • About me

    Senior Support Engineer at SOLUTIONBOX Informationstechnologie GmbH

  • Education

    • WIFI

      -
      Apprenticeship Information Technology - Systems Engineering

    • WIFI

      -
      Apprenticeship Electrician

    • BFI Salzburg BildungsGmbH

      2013 - 2014
      A-Levels Information Technology/Media Design

    • Fachhochschule Salzburg

      2014 - 2015
      MultiMediaTechnology (MMT)

  • Experience

    • Elektro Pitter

      Aug 2006 - Feb 2010
      Apprentice Electrician

    • Österreichisches Rotes Kreuz

      Mar 2010 - Dec 2010
      Paramedic

    • Elektro Pitter

      Jan 2011 - Aug 2013
      Electrician

    • Sanitas Medizintechnik GmbH

      Jan 2015 - Nov 2016
      SPOC

    • SOLUTIONBOX Informationstechnologie GmbH

      Nov 2016 - now

      2nd Level Support of IT Infrastructure, IT Services and IT SoftwareOnboarding und training of new employeesParticipating in various IT projectsPartner and vendor communicationProcess optimizationEvent Support 1st Level support of IT Services and IT SoftwareUtilizing ITSMOperate Identity and Access ManagementStep-by-step guidance for costumersCreation of support documentations

      • Senior Support Engineer

        Sept 2017 - now

      • Support Engineer

        Nov 2016 - Sept 2017

  • Licenses & Certifications

    • Foundation in IT Service Management according to FitSM

      FitSM - Standards for Lightweight IT Service Management

    • Professional English Language

      EGOS! The Education Company

    • Service Desk Communication

      EGOS! The Education Company