Deep Enrich
Alkis Tsilimantos
Software Engineer
594 followers
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About me
Service Delivery Manager at Ericsson Hellas
Education
Computer Engineering and Informatics Dept, University of Patras
2003 - 2005Master’s Degree Computer Science and Technology Excellent (with Hons)Computer Engineering and Infromatics Dept, University of Patras
1993 - 2003Engineer’s Degree Computer Engineering and Informatics 7.831st Lyceum of Halandri
1989 - 1992High School1st High School of Halandri
1986 - 1989Junior High School
Experience
Siemens
Sept 2005 - Mar 2007Software Engineer
Nokia Siemens Networks
Apr 2007 - Aug 2007Software Engineer
Ericsson Hellas
Sept 2007 - nowCurrent Job Role: Customer Network Support (CNS) Engineer (Jun 2015)Functional roles: Business Support Systems (BSS) Integration & Support Engineer- Ericsson ABCD Award for exceptional effort & performance (3 awards)- Apr 2015: Certified as RHEL 7 System Administrator- Dec 2013: Certified as Integration Engineer at Senior Level- Aug 2013: Promoted to Senior Services Engineer- Nov 2012: ITIL Foundation Certificate in IT Service Management- Sep 2011: Appointed as Team Leader of Mediation Team- Nov 2011: Certified as Integration Engineer at Experienced Level- Acting Team Leader Sep 2008 - Jul 2009- Sep 2007: Hired as Experienced Services Engineer Show less
Service Delivery Manager
Jul 2019 - nowServices Engineer
Sept 2007 - Jul 2019
Licenses & Certifications
Red Hat Certified System Administrator
Red Hat, Inc.Apr 2015Services Engineer at Senior Lever
EricssonDec 2013ITIL Foundation in IT Service Management
PEOPLECERT GroupNov 2012Services Engineer at Experienced Level
EricssonNov 2011- View certificate
Leaders Core Curriculum Program 2024-2025
EricssonApr 2025
- View certificate
Customer Success Proficient
EricssonNov 2025 - View certificate
SET2WIN Master badge 2025
EricssonAug 2025 - View certificate
SET2WIN Master badge 2025
EricssonAug 2025 - View certificate
SET2WIN Master badge 2025
EricssonAug 2025
Languages
- enEnglish
- frFrench
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