Fiona Smith

Experience

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  Fineline Communications Ltd

  Jun 1984 - Mar 1989

  Personal Assistant

  I started working here initially on a Youth Training Scheme and was then offered a permanent position progressing from office junior to personal assistant. The company consisted of a Managing Director and several office equipment salesmen. As part of my role I was responsible for composing letters and sales quotes through the use of audio-typing and shorthand dictation. I also telephoned potential customers to arrange and confirm appointments. During periods of sickness and annual leave I also covered the reception desk, meeting and greeting customers and showing them how to use various pieces of telecommunication equipment when required. Show less

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  St Nicholas Childrens Centre

  Sept 2003 - Oct 2006

  Nursery Nurse

  As a keyworker in a small nursery I was responsible for a small group of children maintaining their learning records and preparing lessons that followed the Early Years Foundation Stage curriculum. Each week was based around a topic including discovering about different religious festivals and different foods as part of raising cultural awareness among the children with each staff member rotating in planning activities and learning goals following the curriculum including myself. I also worked on an individual basis with children with special needs using a selection of pictorial aids to assist in day to day activities, which also helped the children participate fully in classroom.The nursery catered for children from 3 months old until school age but also ran an after-school and holiday club for children up to 13 years of age which I also assisted with.Working in this environment helped my confidence grow through activities like daily story-time, which involved reading aloud to the children, and parent consultation evenings where I had to discuss the children's development with parents. Show less

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  Flints Public House

  Oct 2006 - Oct 2011

  Licensee

  I ran a small public house with my husband for 5 years serving alcoholic and non-alcoholic refreshments to the public. It was a local pub and I held a food hygiene certificate and catered for several pool and dart teams. As licensee it was my role to ensure the staff were trained and aware of current legislation regarding the sale of alcohol. I was also responsible for ensuring that all the correct licences were maintained and all the accounts and receipts were prepared for the accountant.Being polite, patient and having good listening skills were important characteristics to have when dealing with the public in an area where confrontational issues could arise. The experience learnt from this environment has helped improve my ability to assert myself when necessary and also recognize "trigger factors" which will help when dealing with people in future career choices. Show less

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  NHS Trust

  Mar 2009 - Feb 2013

  Support worker

  Working on a busy orthopaedic trauma ward caring for patients by providing personal care and assistance when needed, helping with mobilisation following surgery or treatment following physiotherapy guidelines to ensure the safety and recovery of the patient. Performing medical observations and completing patient documents recording all actions performed. Undertaking mandatory training to learn basic life support and correct manual handling procedures involving a variety of hoists and assistive stand aids.The role involved working with a variety of adults who often had other health issues including dementia which required ensuring patients received additional care to ensure that their individual needs were met. Working in this environment provided many challenges and assessing the problem and reaching a solution was something that I enjoyed. Show less

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  James Paget University Hospitals NHS Foundation Trust

  Jun 2009 - now

  Working with ante-natal ladies on the delivery suite and gaining experience of working in operating theatres, through assisting the surgeon with caesarian sections, instrumental deliveries and post-delivery complications. High awareness of infection control and maintaining a sterile environment in both the operating theatre, using the Aeseptic non-touch technique (ANTT) and also in the delivery rooms when assisting the midwife with delivery and suturing of the patient.Following delivery I teach basic skills to new mothers in feeding and caring for their baby, undertaking daily baby checks including monitoring skin colour, bodily fluid output and issues with feeding as part of my role. I have undertaken the Unicef Breastfeeding Course and venepuncture training to further enhance my capabilities as a competent support worker in a busy environment. Show less

  • staff nurse

    Aug 2018 - now

  • health care assistant

    Jun 2009 - Aug 2018
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  James Paget University Hospital

  Feb 2016 - now

  Student Nurse

  Continuing my professional development by enrolling as a student nurse to enable me to provide a more enhanced and knowledgeable level of care to my patients.