Dhan E

Experience

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  ANZ

  May 2011 - Jul 2015

  Credit Assessment officer & Charge back disputes

  Role: Credit Assessment office - As a Credit Assessor, I was analyzing credit analysis preceding to granting of a loan to New Zealand customers by verifying and assessing an applicant’s current financial position, employment history, credit history, credit needs, ability to pay and checking the valuation of asset being offered as security. As a Credit assessor holder was having various levels of Credit Approval Discretion (CAD)Up to NZD 2.5 Million, Customer types include Pay as You Go (Salaried), Sole Trader, Self Employed, Guarantor, Foreign Income, Partnerships, Company, Trusts etc. Role: Charge back & Disputes is the reversal of the monetary value (financial liability), in whole or in part, of a particular transaction by the card issuer to the acquirer, and usually, by the merchant bank to the merchant. Chargeback’s arise for many reasons, primary among which are customer disputes, fraud, processing errors, authorization issues, and non-fulfillment of copy requests. Show less

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  Oracle

  Dec 2015 - Nov 2018

  Senior Revenue Lead Analyst

  Leading the team and workflow in the supported business area.Provide direction to sales organization prior to contracts being concluded and generate financial reports for the team on daily basis.Q2C is an integral part of the Order to Cash (O2C) process wherein the customer’s order for Hardware products & Software Licenses and Support is quoted in Oracle CPQ Application after verifying the different documents submitted sales. Only after the quote is approved then only order will be booked & the invoices will be generated. The Deal approval system process involves of approving sales orders based on SAM/GAM and providing Draft quote or executable quote (Non-Standard) for hardware and software business. If there is anything non-standard Language involved, then the request will be processed as by Regional deal management. We work with Sales, Agreement creation team, Customer Data Team, Contracts.Customers from different LOB's process orders, sales contracts and VAD/Partners to ensure that all information is available to ensure accurate booking of orders and revenue in accordance with established procedures and guidelines. Show less

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  Juniper Networks

  Dec 2018 - Jun 2022

  Deal Desk - Senior Pricing Analyst | Approver Level 2 & 3 (APAC & EMEA special pricing controller)

  As a Financial analyst, the primary responsibility is to follow the set procedures to approve the special pricing, liaise with multiple stake holders to get the relevant information and to maintain comprehensive reports regarding the same. Timeliness and accuracy are the key success criteria.

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  Itron, Inc.

  Apr 2022 - now

  Senior Pricing Lead at Itron, Inc.

  Own the commercial model for a proposition: customer pricing, cost modelling, margin analysis and financial model for Itron solutions propositions.- Analyze customer tender and business data to evaluate, simulate and propose the most advantageous Itron commercial proposition.- Manage multiple cost and pricing input sources to ensure a coherent, consistent and high-quality commercial response.- Create financial models, like timeline revenue and profitability simulations, cash flow analysis and asset financing models, to support a bid response.- Provide draft product pricing in standard Itron template format independently for complex Itron solutions. Revise pricing as required at the direction of the proposals lead, commercial lead, sales lead or other senior response team members.- Support the continuous improvement process of standardized costing and pricing sources and calculators in context of the internal approval form.- Ensure the application of local financial parameters (CPI, escalation models, currency exchange rates, warranty, shipping cost, etc.) in context of the commercial deal model.- Interact autonomously with all the various Itron functional departments to obtain, scrutinize, question, challenge, analyze and apply cost and pricing models within context of deal pursuits.- Prepare the standardized approval from for internal escalation, inclusive of reviewing input received from legal, commercial, delivery, product management and risks management.- Dynamically link internal pricing to external customer pricing asks as per tender requirements, ensuring revision management for pricing and approval iterations during deal negotiations.- Update and support the maintenance of the centralized pricing and proposal databases. Show less