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Josie Luderman

Josie Luderman

Admissions Officer

Followers of Josie Luderman168 followers
location of Josie LudermanDereham, England, United Kingdom

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  • Timeline

  • About me

    Learning Developer @ Clarion Housing | Training Diploma Level 5

  • Education

    • CPD for Professionals

      2021 - 2023
      Learning and Development Diploma Level 7 (In Progress) Level 7

      Understanding learning, becoming a better learner, designing a learning sequence, on the job training, advanced training needs analysis, converting workplace training into fun, personal work priorities and professional development, developing self leadership, developing team leading skills, developing creativity and innovation, developing interpersonal skills, developing communication skills, developing presentation skills, advance development of active listening skills, improving personal… Show more Understanding learning, becoming a better learner, designing a learning sequence, on the job training, advanced training needs analysis, converting workplace training into fun, personal work priorities and professional development, developing self leadership, developing team leading skills, developing creativity and innovation, developing interpersonal skills, developing communication skills, developing presentation skills, advance development of active listening skills, improving personal efficiency Show less

    • CPD for Professionals

      2021 - 2021
      Short Course Certificate Leadership and Management Very good

      Leadership styles, managing performance, servant leadership, onboarding and orientation, leadership practices, managers vs leaders, types of thinking, consequential thinking, influential strategies, building trust

    • Inspire College London

      2019 - 2019
      Train the Trainer Diploma Level 5

    • Medical Secretary

      2017 - 2017
      Certificate Medical Secretary

  • Experience

    • Bupa

      Jul 2011 - Jul 2013
      Admissions Officer

    • Hospital of St John and St Elizabeth

      Jan 2013 - Jan 2013
      Admissions Clerk

    • HCA Healthcare

      Jan 2014 - Jan 2016
      Contact Centre Advisor

      To assist the project manager with creating and roll-out of an in-house built, bespoke IT system. To respond to emails, inbound calls and make outbound calls to become an SME. To provide insights and recommendations as an SME and to provide training to all users including support staff and clinical staff. To provide ongoing support to staff. Document and measure the success of the roll out.

    • Nuffield Health

      Jan 2016 - Jul 2018
      Private Ward Secretary/Administrator

      Providing administrative assistance to the Ward manager and clinical staff. Responsible for all ward IT training and the accurate upkeep of medical documentation in line with regulations.

    • HCA Healthcare UK

      Jul 2018 - Mar 2023
      Technical Facilitator (Trainer)

      Delivering training and development of support staff. Contributing ideas to evolve the technical upskilling training for administrators. Using initiative and creativity to design bespoke effective in-house training.Responsible for technical induction (process, IT system, clinical awareness), upskilling and on-going support. Collating and creating materials to support staff throughout their learning journey and development. Delivering and facilitating training both face-to-face and virtually. Show less

    • Clarion Housing Group

      Mar 2023 - now
      Learning Developer & Facilitator

      Deliver effective and engaging face to face and virtual learning and development sessions. Course development across various media platforms including but not limited to; WeVideo, Powtoon, Powerpoint, Aha, Kahoot! and Google Jamboards. Development and facilitation of interactive courses and videos, covering a variety of subjects including; soft skills, managerial support, culture reset, new policies and procedures, HR processes and more.

  • Licenses & Certifications