
Victoria Morton
Swing Manager

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About me
Community & Human Services - Loyalist College 2x Graduate
Education

Loyalist College
2017 - 2019Ontario College Certificate Fitness & Health PromotionActivities and Societies: Modalities of Exercise, Outdoor Recreation, Nutrition, Injury assessment, HIGH FIVE certification course.

Loyalist College
2022 - 2023Ontario College Diploma Recreation and Leisure Services - SportsActivities and Societies: Outdoor & Adventure Programming, Sport & Event Management, Advanced Program Planning and Documentation, Research & Proposal Writing.

Loyalist College
2015 - 2015Ontario College Certificate, Dean’s List Honours Media Arts + Design ExperienceActivities and Societies: Social media branding, research, critical thinking, photography, film, Adobe Premiere editing, Adobe Photoshop editing, blogging, media writing, media presentations, radio broadcasting, interviewing.

Loyalist College
2013 - 2014Ontario College Certificate Social Service WorkerActivities and Societies: Interviewing, counselling, self-care, assessments, interpersonal communication skill building, volunteering, advocating, organization building.
Experience

McDonald's Canada
Jul 2011 - Sept 2015Swing Manager
Essroc Italcementi Group
Jun 2015 - Aug 2015General Labourer (Summer Student)
McDonald's
Mar 2021 - May 2022Crew Member
Loyalist College
Jul 2022 - Sept 2022Lead FacilitatorSTEAMS Summer Camps offered by Loyalist College in partnership with The Children's Foundation and LAUNCH Waterloo, providing educational and affordable camps to children in the Bay of Quinte region. The camps focused on bringing science, techniclogy, engineering, art, math (STEAM) and athletics programming to families who may not otherwise have had the opportunity to send their children to camp. During 5 weeks of programming, we were able to successfully facilitate camps and support 199 campers, including children of Ukrainian refugee families who recently arrived in the community. Skill highlights: leadership, communication and critical thinking skills. Show less

YMCA of Central East Ontario
Oct 2022 - Jun 2023Enhanced Support Worker· Collaborate with room staff to plan and implement age appropriate activities and to present a safe/clean and visually appealing environment in accordance with the Ministry of Education regulations and the YMCA Policies and Procedures.· Responsible for direct care, programming, and implementation of individual support plans.· Ensure that the YMCA’s Playing to Learn curriculum is followed, and all standards are exceeded with respect to the quality assurance and guidelines.· Assists the child care staff in incorporating learning experiences designed to meet the individual needs of the children, using a variety of teaching techniques.· Establish and maintain positive daily communication with children, families, YMCA staff and community contacts.· Act as a professional role model for children, volunteers, students and fellow staff members.· Work together as an integral part of a team that meets the social, emotional and physical needs of all children in the childcare program.· Participate in all YMCA trainings, workshops, meetings and childcare events.· Provide positive social experiences including sharing, cooperation and role modeling the YMCA core values – Honesty, Respect, Responsibility, Caring and Inclusiveness.· Be a role model and implement SAM 2.0 standards.· Follow Child Care Infection Control policies and procedures when offering toys and play materials to children.· Practice and promote proper hand hygiene.· Monitor children for symptoms of ill health.· Other duties as assigned by the Child Care Show less

Abigail’s Learning Centre
Dec 2022 - Jan 2023Enhanced Support Worker
Loyalist College
Jul 2023 - Aug 2023STEAMS/Skills Camp CounsellorStarting today, I will be returning to Loyalist College for another fantastic summer opportunity. What a privilege to return to our campus and to demonstrate my expanded skillset coming off my recent graduation as a former student. This has been made possible through my efforts last year and once again becoming an integral part of summer camp programs for children/youth within our community. Looking forward to exploring dynamic, positive interactions with staff, families and camp participants alongside creating new, exciting networks within the community!! Another fantastic summer ahead of building experiences and expanding my knowledge, but also making sure to have a blast each and everyday. This includes being tasked with finding solutions to unpredictable challenges and making lifelong memories during the next 8 upcoming weeks. Show less

Hastings County
Sept 2023 - Sept 2023Enhanced Support Worker• Promote the health, safety, nutrition and well- being of children • Support positive and responsive interactions among the children, parents, child care providers and staff • Foster children’s exploration, play and inquiry • Provide child initiated and adult-supported experiences • Plan for and create a positive learning environment in which each child’s learning and development will be supported • Encourage children to interact and communicate in a positive way and support their ability to self-regulate • Incorporate indoor and outdoor play, as well as active play, rest, and quiet time, into the day, and give consideration to the unique needs of the children receiving child care • Foster the engagement of and ongoing communication with parents about the program and their children • Involve local community partners and allow those partners to support the children, their families, and staff • Support staff or others who interact with children in relation to continuous professional learning • Document and review the impact of strategies on children and their families. Show less

YMCA of Central East Ontario
Sept 2023 - Nov 2023Supervisor, Child, Youth and FamilySupervisor, Child, Youth and Family is responsible for the development and implementation of all preschool/youth programs, camp programs, and babysitting services. It is the responsibility of the Supervisor to ensure there are systems in place to support the training and development of part time staff and volunteers. The Supervisor is responsible for budget management, program planning/management and providing strong hands on leadership.Responsibilities:• Plan, develop and implement programs within specific area and in partnership with the program team. Programs must meet high standards of service in a value based environment and stimulate membership growth and retention.• Ensure an appropriate amount of hands on leadership within program areas. Direct leadership in coaching, mentoring and support of all program staff.• Recruit, hire, train, manage and evaluate program staff and volunteers.• Create an annual budget and manage the allocated budget throughout the year.• Amember of the Senior Staff team includingActing Manager shifts and support of philanthropic initiatives. Show less

Agilec
Jan 2024 - Apr 2024Employment ConsultantThe Employment Consultant assesses the needs of the Participant, identifies barriers to employment, and provides a solutions-focused approach to assist the Participant in achieving ongoing employment. This role includes job searching activities including job fairs or one-on-one marketing.Responsibilities:Consistently demonstrate high level communication skills when liaising with Participants, external and internal stakeholders.Conduct all Participant, employer, and network interactions with professionalism and a high-quality customer service.Consistently demonstrate flexibility and a willingness to meet and adjust to changing management and operational needs. Positively contribute to, facilitate, and support the team dynamic and the delivery of Employment Services to Agilec Participants with high-quality customer service and empathy.Develop a network of employers and community organizations to ensure Participants progress towards suitable, sustainable employment outcomes. Ensure active marketing of Participants to achieve personal and team Key Performance Indicators (KPI’s).Provide pre-employment assistance through the identification of Participants skills and abilities. Identify strategies to increase Participant capacity for sustainable employment through vocational counselling, training, retention support, and job search skills.Develop and maintain up to date individual Employment Action Plan (EAP) in conjunction with the Participant.Actively develop working relationships that demonstrate equity and respect of different cultural perspectives and diversity. Show less

AIM Gymnastics
Aug 2024 - Sept 2024Office AdministratorCustomer service and communication• Provides outstanding customer service• Customer interaction• At the office window• Phone callsE-mails• Using resources to find all possible solutions and answers to questions• Jackrabbit for class availability and account notesCoaches binders to view checklists and attendanceEscalating concerns to program coordinator• Managing internal and external communication• E-mail correspondence with office team• Customer concern follow-up• Addressing issues calmly, politely, and attentively• Correspondence with coordinators to ensure smooth day to day operations• Addressing concerns within a classBirthday party staffing needs - keeping office open when parties are running• Supplies - plates, cups, napkins, cutlery• Special requests and/or events that may fall outside of normal scheduling or pricingMaintaining office and building• Handling cash and maintaining office float• Cash box - ensuring there is enough change to serve customers effectivelyChecking inventory• Check inventory daily• Ensure orders are properly stored in storage room and/or janitor's closet• Opening and closing dutiesBuilding:• Ensuring everyone has left and building is tidy • Lost and found items are organized appropriately• Building is lockedBilling, processing autopay accounts, payment follow up• Payment due dates, late fees, see office stickers, and follow up• Add see office stickers to binders for any outstanding recreational fees• Ensure timely follow up with any fees outstandingGeneral• Administer First Aid as necessary• Maintain relationships with customers and act as an ambassador and be accessible to all programs Show less

Hastings County
Sept 2024 - nowEarly Childhood Educator.webp)
Trenton Military Family Resource Centre (MFRC)
Sept 2024 - Jan 2025Early Childhood Educator
Meta Employment Services
Jan 2025 - nowEmployment CoordinatorPOSITION SUMMARYThe Employment Coordinator will conduct client intakes and assessments, create employment plans, and provide support.ROLES AND RESPONSIBILITIES• Collaborate with team to identify job seekers' attributes/skills, and develop strategies to increase employability and meet client employment goals.• Conduct comprehensive client intakes and determine needs; refer to appropriate internal or external services.• Identify barriers to employment, and assist clients in resolving those barriers including but not limited to: accessing. training and certifications, gaining experience through job trials/placements, accessing financial supports, reviewing specialized assessments, and/or implementing accommodation plans.• Share relevant labour market information and assist clients in developing realistic career goals in a one-on-one setting.• Review job posting information with clients and conduct review of skills and experience required to fulfill vacancies.• Maintain accurate notes and case documentation.• Work collaboratively with team to coordinate monitoring of job placements with employers, coaching for job interviews or other employment related events, and employment retention supports.• Support clients in The Career Hub with resume writing and other job-related activities.• Other duties as requested by Program Supervisor. Show less
Licenses & Certifications

Psychological First Aid
Canadian Red CrossJun 2025
HIGH FIVE
HIGH FIVE CanadaApr 2018
Smart Serve
Smart Serve OntarioMay 2024
Honors & Awards
- Awarded to Victoria MortonEmployee of the Month KNC Restaurants Jul 2012
- Awarded to Victoria MortonEmployee of the Month KNC Restaurants Nov 2011
Volunteer Experience
Conditioning Centre Staff/Youth Program Leader
Issued by YMCA of Central East Ontario on Mar 2023
Associated with Victoria MortonHarm Reduction Worker
Issued by Trellis HIV & Community Care (formerly HARS) on Nov 2015
Associated with Victoria MortonCase Manager
Issued by Addictions and Mental Health Services on Nov 2014
Associated with Victoria MortonFront Door Greeter
Issued by Inn from the Cold on Nov 2013
Associated with Victoria MortonFood Bank Helper
Issued by The Salvation Army in Canada on Oct 2013
Associated with Victoria MortonDonation Packager
Issued by Gleaners Food Bank on Oct 2009
Associated with Victoria Morton
Languages
- enEnglish
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