Maciej Bilski

Experience

• 

  Santander Consumer Bank Österreich

  Oct 2009 - Sept 2010

  Junior Customer Service Specialist with German

  Business area: Banking Operations / Accounts Receivables & CollectionsManaging personal loan portfolios and keeping banking records correct;Monitoring customer accounts receivables (credit and leasing);Collecting receivables from debtors and companies;Early fraud prevention and investigation.

• 

  Hewlett - Packard

  Oct 2010 - Feb 2011

  Financial Associate with German

  Business area: Finance and Accounting / P2P Managing and entering accounting records into SAP;Producing reports and inputting data into the system (self-audit);Managing workflow to ensure all payments transactions were processed accurately and timely (internal SLA).

• 

  Credit Suisse

  Mar 2011 - Jan 2012

  Process Specialist with German

  Business area: Talent, Branding and Communication / Human Resources OperationsParticipating in the handling of HR cases (requests) in the system of customer service – Customer Relationship Management (CRM);Keeping accuracy and precision in performed duties (SOX documentation).

• 

  EY

  Feb 2012 - now

  Business area: Finance and Accounting / GSA Business Operations Processing and reviewing more complex C2C transactions, performing duties and responsibilities with supervision; Assisting the Supervisor such as monitoring status of service delivery queues (SLA) and resource planning (KPI), providing assistance to less experienced team members, participating in recruitment and onboarding process;Process Transition Specialist and First Point of Contact for Quality Assurance and ReportingDepartment. Show less Business area: Finance and Accounting / GSA Business Operations Ensuring all C2C transactions are processed, documented and delivered within defined SLAs and quality/accuracy standards, and that work instructions are diligently followed;Developing and maintaining an advanced understanding and knowledge of Finance procedures and approach for their assigned areas;Participating in peer-level review of deliverables as assigned, recording and reporting both positive and negative findings, escalating issues as needed;Attending to Finance functional transactions as assigned in accordance with established policies and procedures, preparing and contributing to reporting as directed – Global Financial Information System (GFIS). Show less

  • Senior Markets Finance Manager

    Oct 2021 - now

  • Assistant Director / Business Advisor Manager

    May 2020 - Oct 2021

  • Markets Assistant Manager

    Apr 2018 - Apr 2020

  • F&A Supervisor

    Aug 2014 - Mar 2018

  • C2C Process Lead

    Oct 2013 - Jul 2014

  • Senior Accounting Specialist

    Feb 2012 - Sept 2013