Angela Smetak

Experience

• 

  Walgreens

  Jan 1996 - now

  Pharmacy Manager

  Pharmacy Manager (1997-Present)• Lead a team of approximately eight pharmacists that serve customers in a retail store setting.• Demonstrate excellent listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of customers and colleagues.• Delegate specific responsibilities to team members and work one-on-one with staff to ensure their career growth and development.• Create a positive and rewarding work environment by praising colleagues for their contributions.• Educate customers about their medication prior to use, and answer any other questions they may have.• Emphasize a safety-first culture to reduce the risk of injury or liability.• Maintain responsibility for more than $300,000 in medication inventory.• Ensure the pharmacy complies with all federal and state rules and regulations.Accomplishments:• Nominated annually by customers as their “Favorite Rite Aid Pharmacist.”• Consistently ranked as a top performer in the district for achieving metrics across customer service, inventory control, immunizations and Medical Therapy Management.Regional Trainer • Educated, trained and coached hundreds of pharmacists about the immunization program as well as CPR, leading to certifications from the American Pharmacists Association (APhA).Pharmacist (1996-1997)• Began career as a Pharmacist and was quickly promoted to Pharmacy Manager for stellar performance. Show less