Allison Brown

Experience

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  Aiken County Public Schools

  Nov 2004 - Sept 2007

  Educational Technology

  Managed functional administration of Aiken County instructional technology systems including interactive boards and other media-dependent learning tools.Managed contracts and installation of interactive whiteboards, projects and associated hard/software throughout 36 schools in Aiken County.Supervised content development for web site, including general oversight of 36 school-based publishers.Enumerated standards and procedures for the effective integration of technology into district curriculum; assisted in evaluating use of technology-related learning tools and developing usage best practices.Implemented and codified procedures for administrative processes such as automated digital asset inventory system and district adherence to licensing protocols.Oversaw service management tracking for Educational Technology department; provided follow-up with both clients and technicians serving as reporting liaison between technicians and director.Maintained a broad knowledge of state-of-the-art technology, equipment, and/or systems in order to effectively perform software and hardware troubleshooting and maintenance duties for district office and schools; assisted in evaluating and testing new procedures for implementing software, and hardware. Show less

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  Augusta University

  Sept 2007 - Jan 2017

  Identified strategic communication technology needs of clinical and research program members in order to closely align programs with Georgia Cancer Center and Augusta University missions.Promoted use of current technologies and techniques that improve patient services and referrals; coordinated implementation of communication technologies.Developed support tools to promote and inform stakeholders about treatment services, research and outreach opportunities to include impactful media presentations, slides, print materials and web presence. Communicated scientifically based information to a variety of populations and literacy levels through digital platforms, including website, web-based apps, social media, electronic bulletin board and effective email marketing campaigns.Developed support tools to promote and inform legislators and potential donors about treatment and research programs, trial awareness, NCI designation and outreach to include impactful media presentations, slides, print materials and web presence. Managed individuals including but not limited to: hiring, training, assigning work, evaluating performance. Show less Provided leadership and training to faculty and staff in establishing web standards, online content strategies and best practices in providing successful online communication.Implemented OUCampus content management system across campus; lead training for all editors and subject matter experts.Coordinated and provided direction for multiple groups with diverse skill levels and experience to assimilate new technical information, systems and architecture into daily business processes.Trained faculty and staff on effective use of technology tools within a teaching environment, to include but not limited to the university content management system, social media, integrated video/multimedia, video capture and learning management system.Performed successfully as team lead for website and web content rebranding, architecture change and deployment of new content management system simultaneously during transition from Medical College of Georgia to Georgia Health Sciences University.Utilized analytical data to identify and document specific communication goals, audience segments' relevant to goals, and available resources.Acted as the business unit program manager for various applications, documenting and codifying business processes, providing regular written progress reports, producing statistical reports from both analytics reporting and project management system.Acted as a liaison between University users and the Division of Information Technology Support and Services working closely with multiple ITSS sections to better address online communications needs and most effectively pass projects to appropriate areas for final resolution. Show less Assisted departments in incorporating web-based technologies into daily business operations and assisted stakeholders in measuring the impact of integrated processes.Successfully managed a high volume of service requests from both the university and clinical systems by prioritizing tasks, tracking resolution process and analyzing process regularly to address reoccurring issues as well as best practices in service.Managed, trained and provided personal leadership to web publishers across campus; grew implementation of web publishing responsibilities throughout the university via training and education efforts, bringing web delivered communications to the forefront of campus-wide customer service initiative.Worked extensively with a variety of technology systems to develop training materials and offer hands-on training and professional development for small groups. Show less

  • Georgia Cancer Center Program Information Coordinator/Director of Digital Communications

    Jul 2012 - Jan 2017

  • Online Content Coordinator

    Dec 2009 - Jul 2012

  • Web Content Specialist, University Communications

    Sept 2007 - Dec 2009
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  Augusta University

  Apr 2017 - now

  Utilize knowledge of learning theories to apply to and create blended learning environments and develop appropriate instructional design processes to a given instructional project/problem.Oversee college-wide process implementation; Develop role-based training content, independently or through collaboration with team members, using a variety of software programs, tools, and applications.Configure virtual training environments; work with SME create and organize dynamic content using two-layer design model, including the extended Successive Approximation Model, to collect and analyze content in while simultaneously designing and refining rapid iterations of learning prototypes.Utilize learning management systems (currently D2L and Percipio) to develop and conduct online instructional opportunities and curricula.Develop, map, and implement logistical procedures that marry clinical, operational and technology-based processes to enhance student learning and service to patients. Design, develop and maintain instructional materials; Prepare training lessons as well as digital and printable materials.Confer with management, supervisors, and employees to gain knowledge of work situations requiring training and to understand the needs of diverse cohorts of learners.Evaluate and incorporate feedback from others into existing training and training administration procedures.Maintain policy and procedure documentation.Current Professional Committees: AU Staff Council (2022), DCG Diversity & Inclusion Steering Committee (2021-present), DCG Clinical Education and Process Advisory Committee (2020-present), DCG Annual Research & Table Clinic Day Planning & Support Committee (2019-present); DCG Communications Committee (2020-present); AxiUm EHR Focus Group (2019-present) Show less

  • Instructional Designer

    Aug 2024 - now

  • Dental College of Georgia Educational Development Coordinator

    Apr 2017 - Aug 2024