Janet J. Dali

Experience

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  Citi

  May 2006 - Apr 2014

  Summarized Key Responsibilities-Managing the Cash Management Product Docket by coming up with Cash Management banking solutions fit for our Corporate customers and their employees. -Identifying gaps in customer processes with regard to Product and implementation of value addition services/steps.-Manage regional customers by timely resolution of the queries and offering comprehensive banking solutions through the different products and ensuring that all customer issues are recorded in the tracking system.-Cross selling the Cash Management Banking Products which included the Online banking System and other bank products that encompassed the Cash Management banking docket.-Researching on market trends to facilitate the creation of customizable cash management products for the various industries within the jurisdiction. -Analyze Customer needs with the aim of creating and customizing products and financial solutions for the purpose of value addition to the clients.Key Achievements -Various awards and recognition for exemplary and flawless execution of projects and salesIntroduced E-Universities in the regions as a way of cross selling and increasing product uptake-Key in growing the Mombasa revenues from a USD2MM base in 2009 to over USD5.0MM base in 2013-Created notable cash management solutions for our customers-Increase CitiDirect product uptake from 91% in 2010 to 99% in 2013 Show less Summarized Key Responsibilities-Marketing the Online Banking System in Mombasa-Analyze and study customer business to offer custom and long term solutions to their queries and banking needs.-Manage regional customers by timely resolution of the queries and offering comprehensive banking solutions through the different products and ensuring that all customer issues are recorded in the tracking system.-Cross selling the Citi Online System and other related bank productsKey Achievements -Managed to track and improve the CitiDirect activity progress from 75% in 2008 to 91% in 2010-Initiated a control system for the receipt and processing of all electronic banking related documents before the process was handed over to another department.-The organization of the two largest Electronic Banking customer training events in 2008 and 2009. Show less

  • EB & GTS Product

    May 2009 - Apr 2014

  • EB Nbi and Mombasa

    May 2006 - May 2009
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  Guaranty Trust Bank (UK) Limited

  May 2014 - Feb 2015

  Relationship Manager - Corporate Banking

  Manage Corporate Banking for Coast Region.

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  Commercial Bank of Africa

  Mar 2015 - Oct 2019

  Channels Development Manager

  Key Responsibilities: Channels Development and Management Partnership Building and Negotiations. End to End Product and Channel Innovation and Development End to End Product Management Cycle within the Prince 2 methodology. Project Control: Scope, Costs and VariationsInternational Money Transfer Portfolio Management Market Evaluation for Opportunities, Market Research and Analysis Budget Development, Business case development and Management. Effective Stakeholder (External and Internal) Management to drive top results.Key Achievements • Conceptualized and implemented Open banking and Digital strategies within NCBA group.  Conceptualized and implemented innovation around E-commerce and the ATM Channel Project Manager of all the projects within the scope. Developed and implemented the first CBA group digital strategies to cover cash management and ecommerce solutions.o Conceptualized, developed and rolled out the first Mpesa Float dispensers in Kenya through the Cash Deposit Machine Channel. This translated to Liabilities growth on the attached branches by 56% and new revenue of KES 800,000 per month.o Creating and Developing the First International Money Remittance (IMT) Product Project to implementation for Phase 1 and mapping a strategic approach for Phase Two of Implementation for the Group. This project within its strategy in the year 2016 earned the bank KES39 Million. This project was delivered through open banking.o Grew the E-Commerce partnerships portfolio to a total revenue contribution of KES 29 Million up from 11 Million in 2019.o Revamping the ATM strategy that saw a 14% year on year reduction in ATM running costs and a 30% year on year growth in ATM revenues since 2015. Reviewed all Stakeholder relationship by reviewing contracts, renewing relationships and SLAs to drive the most from our relationship and products thereof. Completed Project Management Training Prince2 and certification Process Engineering Show less

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  NCBA Group

  Oct 2019 - Jan 2021

  Manager, Open Banking, Ecommerce and CDMs

  Key Responsibilities: Manager, Ecommerce, CDM and Open Banking • Regional End to End Product and Channel Innovation and Development• Regional End to End Project Management Cycle within the Prince 2 methodology.• Partnership Management• Project Control: Scope, Costs and Variations• Open Banking Partnership Building and Negotiations.• Market Evaluation for Opportunities, Market Research and Analysis• Budget Development, Product Financial Reporting Management, Business case development and Management.• Effective Stakeholder (External and Internal) Management to drive top results.• Development, Implementation and tracking of the Transactional Banking (Open Banking, Ecommerce and CDM) Strategy. • Ensure adherence to Group risk and compliance policies in the development of all products.• Tracking Channel KPIs to increase the utilization and overall performance of the channels • Develop and manage Go to Market strategies for digital solutions.Key Accomplishments: • Growth of the channels as below; o Open Banking – over 200% growth in revenues and over 400% in transactional volumeso CDM – over 2000% growth in transactional volumes year to date.• Project Manager for the open banking and CDM consolidation projects from conception to Go Live.• Developed and implemented the new NCBA group digital strategies to cover cash management and ecommerce solutions within the below portfolios.o Cash Deposit Machines commercialization strategieso Open Banking strategyo Ecommerce Strategyo Remittance Companies sign up and regional Facilitation Show less

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  Jade Signature Consultancy Limited

  Nov 2020 - now

  Founder - Senior Consultant

  Provision of the below services to FinTechs, Fintech startups, technology companies et al.● International Remittances ● Board and Founder Advisory● Regional Business Growth and Facilitation● Strategy Design Development and Implementation Guidance● Company and Product Strategy and Roadmap● Regulatory Advisory Services● Organizational Roadmap and Strategy● Partnerships and Alliances Advisory Services● Funding guidance and facilitation● Fintech Founder● Setting up structures for a Payments Solution Fintech. (Accepted into the GIZ Remtech Accelerator Program) Launch in Q1 2022.Achievements● Mapped out the GTM for Malipo when consulting as Growth and Partnerships head for 6 months that saw the product uptake grow by 30% within that period. Show less

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  Impact Africa Network

  Jan 2021 - Jun 2021

  Program Manager

  • Lead the Start-up Strategy Formulation and Development• Strategic Alliances and Ecosystem building• Project Management and Project Control• Create structures for Start-up and Project Utilization• Market Evaluation for Opportunities, Market Research and Analysis• Facilitating and Creating the Remittance Framework• Budget Development, Product Financial Reporting Management, Business case development and Management.• Effective Stakeholder (External and Internal) Management to drive top results.• Ensure Regulatory Framework planning and awareness• Payments Definition and Facilitation• Development, Implementation and tracking of the individual projects Key Performance Indicators• Ensure development and adherence to risk and compliance policies in all projects• Develop and manage Go to Market strategies for the start-up projects Show less

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  Diamond Trust Bank

  Feb 2022 - now

  Head, Partnerships, Ecosystems and Strategic Alliances

  (A blend of product management, innovation and partnership management)Define Partnerships and Product Strategy.Define and build products as building blocks of the Banking as a Service StrategyDesign, document and implement the Fintech and other Tech Enabled Businesses Strategy.Understand the regulatory, legal and financial landscape for Tech enabled Businesses.Design and Drive the Banking As A Service Implementation.Track performance of all the ecosystem products and partnershipsDesign, Plan and Own the co-created product strategy as partner-led products.Design, Create and Own Value Added Ecosystems.Key Achievements● Designed and successfully launched;Astra - Banking as a Service platform that offers wallet as a service, card as a service, payment as a service and lending as a service.Infinitipay - The MVP of an SME ecosystem targeting small business owners by providing embedded service with an eventual goal of providing business legitimacy and credit worthiness.InfinitiLite - The merchant management platform that seeks to cater for payment acceptance across all businesses. The platform allows aggregators to manage their payment solutions and small businesses to quickly accept payment across multiple platforms.Bidii Platform - A product for champs, informal groups, associations by providing an ecosystem curated for them.Digital IPF - A product that seeks to digitise and make affordable insurance through premium financiancing● designed successful partnerships by providing befitting solutions as well as regulatory approval for over 15 Fintechs and taken them to market. These include but are not limited to Boya, Pesawise, Zeraki, Ifunza.● Successfully created an evergreen pipeline with over 200 tech enabled businesses within 2 years ensuring a motivated team who commit their time and effort to understanding their businesses with a view of providing sustainable solutions to them Show less