Royston Lim

Experience

• 

  Portman Institute of Technology Pte. Ltd

  Apr 2009 - May 2012

  Operations Manager

  • Appointed Deputy Management Representative• Formulated policies & procedures to ensure compliance with regulatory requirements • Reviewed internal control, governance practices to enhance the effectiveness and efficiency of the operations, systems and processes• Successfully attained 4-years Enhanced Registration Framework (ERF) and 1-year Edutrust certification

• 

  MDIS

  May 2012 - Jun 2016

  Quality Assurance & Services Assistant Manager

  • Led and conducted risk based operational and compliance audits in accordance to Private Education (PE) Act & Regulations, Enhanced Registration Framework (ERF), EduTrust and other relevant legal and regulatory requirements • Provided advisory services on internal controls and governance• Analysed data on Customer Satisfaction Report (CSR)• Developed and monitored Quality Assurance and Improvement Program (QAIP) for the Institution and its subsidiaries• Managed overseas campus (MDIS Tashkent, Uzbekistan) quality & compliance related matters Show less

• 

  Automobile Association of Singapore

  Jul 2016 - Jun 2018

  Productivity & Innovation Assistant Manager

  • Appointed Management Representative and Chairman for QSH Committee, Staff Welfare and Recreation Committee (SWRC)• Spearheaded digitalisation initiatives (Contract Management System and Staff Portal)• Developed Productivity & Innovation initiatives (Business Process Re-engineering and KPIs) • Collaborated and advised departments on compliance, operational and productivity related assignments (e.g. PLRD, PDPA, WSH, BPR, SSRC)• Planned and organised AA Singapore's 110th Anniversary D&D Show less

• 

  Surbana Jurong Private Limited

  Jun 2018 - Aug 2019

  Senior Risk Associate

  • Appointed as Lead Auditor and Management Review Committee Secretary• Planned and executed audit fieldwork for Business Units • Evaluated and improved effectiveness of risk management, controls and governance process • Successfully attained ISO 37001:2016, Anti-Bribery Management System (ABMS), for Surbana Jurong Pte Ltd (HQ) and 20 other entities

• 

  Musim Mas Group

  Nov 2019 - Apr 2021

  Compliance Analyst

  • Conducted SOP review, process gap analysis, and identified appropriate control points for improvement to streamline operational efficiency• Planned and executed audit fieldwork for Business Units• Conducted review with Business Units on its improvement plan

• 

  EtonHouse International Education Group

  Apr 2021 - now

  • Appointed Management Representative for EtonHouse International School• Provide advisory services to schools on compliance, operational and productivity related assignments• Conduct SOP review, process gap analysis, and identify appropriate control points for improvement to streamline operational efficiency• Plan and execute audit fieldwork for EtonHouse International School

  • Senior Quality Assurance Manager

    Sept 2022 - now

  • Quality Assurance Manager

    Apr 2021 - Aug 2022