Amanda Solomon

Experience

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  Smallwood's Yachtwear

  Jul 2013 - Dec 2015

  Product Development

  •Responsible for overseeing brand quality control on all ends of the supply-chain by coordinating fabric sourcing, product manufacturing and after sales management•Maintain brand line planning by supervising all design, development, production, and product to market processes in a seasonal niche market•Analyze various market trends and the competitive niche marketplace to identify merchandising opportunities and to facilitate new merchandising strategies•Responsible for product creation of specialty custom uniforms programs, maintaining B2B and B2C information flow and delivering programs with time sensitivity. Significantly impacted sales growth of new items.•Interface with global vendors and customers and educated sales team(s) on brand line by developing and maintaining content for sales tools Show less

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  Citrix

  Mar 2016 - Oct 2016

  Associate Corporate Sales Representative

  • Participating in sales and product training programs• Using proactive and consultative phone sales techniques• Managing and calling leads• Managing and forecasting pipeline• Generating leads for customer expansion

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  Cisco

  Feb 2017 - now

  •Created and maintained offer, process, and methodological content that was scaled by the field enablement organization •Created and standardized process for new service offerings working with product managers, community leads, and enablement to scale services across all architectures•Developed service offering content, content curation with BE and constant measurement and improvement plan•Developed content to support programs for the acceleration of accounts covered by Customer Experience customer-facing roles and partner driven accounts•Supported content, quality, and continuous improvement of agreed-upon reporting for Enterprise Networking offers Show less • Joined the Customer Success team through Cisco Sales Associate Program (CSAP)• Engage prioritized customers through regular touch points, focusing on the successful alignment of the customers’ strategic priorities and desired business/operational outcomes• Create, track and measure customers through Customer Success Plan• Appointed as CuSM subject matter expert to gather customer’s critical business outcomes bringing 360 feedback to enablement/BU for building and scaling a key Cisco security solution • Chosen as worldwide liaison to help bridge the gap between Customer Success and Services• Accelerate customer's time to value in the consumption of Cisco software and services, identifying gaps in customer infrastructure where Cisco products may provide additional security/coverage Show less

  • Digital Partner Business Development Manager

    May 2024 - now

  • Solutions Architect- Risk Mitigation

    Oct 2022 - Apr 2024

  • Early Adopter Program Lead

    Jun 2021 - Oct 2022

  • EFT Strategy & Execution

    Apr 2020 - Jun 2021

  • Product Management Specialist

    Dec 2018 - Mar 2020

  • Customer Success Manager at Cisco

    Feb 2017 - Nov 2018